Systems & CRM Solutions Analyst.

Manage the design and maintenance of Zoho CRM / Creator ensuring workflows, fields and automations align with both business and client needs. Design and maintain CRM structure (fields, modules, workflows). Translate project needs into CRM layouts and processes. Build workflow automations within Zoho CRM. Support integration projects (API logic, supplier briefs). Document systems architecture and maintain alignment with analytics. Gauteng based. SA citizen.