Support Technician Umhlanga DurbanNtice Sourcing Solutions • eThekwini Metropolitan Municipality, South Africa
Support Technician Umhlanga Durban
Ntice Sourcing Solutions • eThekwini Metropolitan Municipality, South Africa
27 days ago
Job descriptionA Matric certificate (Grade 12) as a minimum Must be able to work well within a team environment and manage deadlines Previous experience in networking and IT support will be an advantage A drivers license and your own vehicle will be an advantage Market related salary based on experience and qualifications The role requires working on rotational shifts including weekends
Job Description
An ISP specializing in providing INTERNET VOICE and HOSTING Solutions is seeking a permanent opportunity for a skilled and experienced Support Technician based in Umhlanga Durban.
Duties and Responsibilities :
- Answering support phone calls and emails
- Managing a ticketing system and updating customers until their issues are fully resolved
- Providing remote support and troubleshooting connectivity issues
- Proactive monitoring of connectivity to identify those in need of assistance
- Router and VOIP setup / configuration
Minimum Requirements :
Education :
Knowledge and Skills :
Remuneration :
PLEASE NOTE :
Required Experience :
IC
Key Skills
Change Management,API,ABAP,Facility Management,Games,Claims
Employment Type : Full-Time
Experience : years
Vacancy : 1
Create a job alert for this search
Technician Durban • eThekwini Metropolitan Municipality, South Africa