Account Manager

The role of the Account Manager is to study signed customer contracts, to build project plans specifically relating to that contract, manage the project, identify growth & solution opportunities, explore the opportunities of contract renewal and to ensure that contracts are properly closed-out. The role further requires the optimizing of individual and team performance.

With a starting Cost to Company of between R30 000 - R40 000 per month, we’re searching for people who value strategic planning, problem-solving, customer satisfaction and working in an innovative environment. Is that you?

AS AN ACCOUNT MANAGER WORKING AT DOTACTIV, YOUR RESPONSIBILITIES WILL INCLUDE :

• Engaging with the customer and conducting a scoping session;
• Preparation of the data and briefing of the scanner in terms of supported duties;
• Receiving the Scanner input and managing the data accordingly;
• Utilising the data to plan and build a Shelf Plan;
• Obtaining approval from the customer and handing over the Shelf Plan;
• Building a project plan and managing the project plan accordingly;
• Constantly exploring contract renewal or extension;
• Identify growth & solution opportunities;
• Properly manage contract close-outs;
• Appropriately file all related documents and ensure administrative excellence;
• Optimise individual & team performance as well as all human resources functions.

You’ll have access to DotActiv’s all-in-one category management software to complete all of the above.

In our quest to find the right candidate to fill the important Account Manager position, we need to ensure that they have the required skills to perform the job.

We have broken the required skills into three parts : Education Skills, Knowledge and

Computer Skills; and Soft Skills.

SKILLS AND REQUIREMENTS

KNOWLEDGE AND COMPUTER SKILLS

SOFT SKILLS

HERE’S WHAT YOU CAN EXPECT FROM DOTACTIV WHEN JOINING THE TEAM AS AN ACCOUNT MANAGER.

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