Receptionist

Job Purpose A receptionist purpose would be to control people entering and exiting the building, answer the telephone and welcome visitors. Tasks and responsibilities Attention to detail Operates multi-line telephone system to answer all incoming calls Direct callers to appropriate personnel Complete a variety of administrative duties Invoice stock out to customers Take payments for services and products. Daily cash up to be done Understanding company procedures and policies Offer refreshments when needed Monitor visitor access Send, receive, sort, and route mail; maintain and route publications Submitting and reconciling of Monthly petty cash and ensuring that this balances. Make patient bookings Grocery shopping for the Branch Order, receive, and maintain office supplies. Qualifications and Competency Criteria Essential : Grade 12 pass Job specific in-service training to understand customer needs, and associated products o Proficiency will be determined by both theory test results and practical assessments o Periodic assessments and performance evaluations to assess ongoing competency. Experience Proficiency in Microsoft Office suite Minimum of 2 years experience in office administration duties 1-2 years of administrative experience in a sales or customer service role, experience in a medical device or healthcare industry preferred.