Service Technician / Mechanical Fitter

Service Technician - Mechanical / Heavy Diesel / Hydraulics

Reference : JHB -HJ-4

Duties & Responsibilities

• Field service : Perform above tasks on site at customers as required, both on surface and possibly underground at mines.
• Respond and attend promptly to equipment breakdowns at customer sites.
• Carry out service and repairs on mechanical, electrical and hydraulic components. Solve complex equipment-related issues including diagnostic fault finding.
• Commission new or refurbished equipment at customers.
• Provide training on supplied equipment either on site or at the workshop premises.
• Assemble new equipment according to manuals and instructions.
• Execute service agreement duties with customers for maintenance or inspection of their equipment.
• Receive equipment at premises and perform issued work instructions.
• Conduct and compile audits and inspections on customer equipment.
• Perform maintenance, diagnostics, repairs and troubleshooting on customer equipment at SITE / Workshop.
• Assist with spare parts and workshop job quotations.
• Assist with equipment and spare parts deliveries to customers and suppliers.
• Promote products and services to customers in support of sales personnel.
• Work safely and adhere to applicable policies, procedures and standards.
• Provide technical support at Company exhibitions, open days and other customer-focused marketing activities.
• Actively participate in ongoing product development and improvement.
• Overtime work to attend to customer breakdowns may be required.
• Shift work is not generally required.
• Ensure the workshop is kept clean, tidy and neatly organized.
• Communicate effectively and timeously with Company co-workers and management on the frequent channels used such as email, WhatsApp, etc.

Qualifications & Skills :

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