This job offer is not available in your country.

Manager : Operations Collections

Capitec BankZA

20 days ago

Job description

Job title : Manager : Operations Collections

Job Location : Western Cape,

Deadline : October 08, 2025

Quick Recommended Links

Jobs by Location
Job by industries

Purpose of the Role

Are you ready to lead and make an impact in a fast-paced banking environment? We are seeking a seasoned professional to manage our Collections division. This role requires strategic vision, strong executive engagement, and the ability to manage large teams in a data-driven, omnichannel context.

Key Responsibilities

Lead large collections teams (100+ members) and drive performance across the division

Engage directly with executive stakeholders and foster strong professional relationships

Develop and implement omnichannel strategies for collections and recoveries

Influence hiring strategy and build for future workforce needs

Support the Head of Department with analytical, detailed insights

Requirements

Proven experience in credit granting, collections, and banking payments

Contact centre and AWS expertise; comfortable in a tech-driven company with a sound understanding of innovation and business development.

Experience managing large teams, especially in periods of high arrears while comfortable with managing some teams remotely.

Bachelor of Commerce (BComm) degree or similar qualification

Demonstrated confidence, assertiveness, and sound leadership

Strong analytical skills and attention to detail

Excellent relationship management and executive stakeholder engagement

Must be based in Cape Town or willing to relocate

Qualifications (Ideal or Preferred)

A relevant degree in Business Management

Conditions of Employment

Clear criminal and credit record

Accounting / Financial Services jobs

Create a job alert for this search

Manager • ZA