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Business Process Analyst

Business Process Analyst

takealot.comCape Town, Western Cape, South Africa
30+ days ago
Job description

Overview

a leading South African online retailer is looking for a highly talented Business Process Analyst - Marketplace to join our Head Office in Cape Town.

We are a young dynamic hyper-growth company looking for smart creative hardworking people with integrity to join us. We offer a market-related Total Remuneration Package which allows full flexibility according to your needs a great work environment and a promise that you wont be bored as long as you are prepared for a challenge and want to build something great.

This position reports to : Finance Manager

Purpose of this position

The Business Process Analyst : Marketplace Finance is a critical analytical role dedicated to driving continuous improvement and optimization across all financial processes within Takealot's marketplace ecosystem. This position focuses on analyzing existing workflows, identifying inefficiencies and implementing data-driven solutions to enhance financial visibility, strengthen internal controls, ensure regulatory compliance and proactively manage financial risks. The role requires strong analytical skills combined with process improvement expertise to support Takealot's operational excellence and continued growth.

Responsibilities

  • Process Analysis & Continuous Improvement

Conduct comprehensive analysis of existing financial processes across marketplace operations

  • Map current state workflows and identify bottlenecks, inefficiencies and improvement opportunities
  • Design and implement optimized future state processes that reduce manual effort and increase accuracy
  • Develop detailed process documentation, standard operating procedures and workflow diagrams
  • Lead process improvement initiatives and track implementation success through defined metrics
  • Collaborate with stakeholders to gather requirements and validate process enhancements
  • Financial Data Analysis & Insights

    • Analyze financial data to identify trends, patterns and anomalies across marketplace operations

  • Create comprehensive reports and dashboards to provide visibility into financial performance
  • Develop and maintain KPIs and financial metrics to monitor process effectiveness
  • Conduct root cause analysis on financial discrepancies and operational issues
  • Provide data-driven recommendations to improve financial processes and decision-making
  • Support month-end and year-end financial analysis and reporting requirements
  • Financial Visibility & Reporting Enhancement

    • Design and implement financial dashboards and reporting tools for real-time visibility

  • Develop automated reporting solutions to reduce manual reporting efforts
  • Create financial models and forecasting tools to support strategic planning
  • Establish performance metrics and monitoring systems for marketplace financial operations
  • Generate ad-hoc analysis and insights to support management decision-making
  • Ensure accuracy and consistency of financial data across multiple systems and platforms
  • Internal Controls & Risk Assessment

    • Analyze existing financial control frameworks and identify control gaps or weaknesses

  • Design and implement enhanced control procedures for marketplace financial operations
  • Conduct regular risk assessments of financial processes and recommend mitigation strategies
  • Monitor control effectiveness and document control testing results
  • Support the development of segregation of duties matrices and authorization frameworks
  • Assist in the preparation for internal and external audit requirements
  • Compliance Monitoring & Analysis

    • Monitor compliance with financial regulations, tax requirements and accounting standards

  • Analyze compliance processes and recommend improvements to ensure ongoing adherence
  • Support regulatory reporting requirements and documentation
  • Assist in the management of marketplace seller compliance including tax validation processes
  • Track and analyze compliance metrics and identify areas for improvement
  • Stay current with regulatory changes and assess impact on existing processes
  • System Integration & Process Automation

    • Analyze system capabilities and identify opportunities for process automation

  • Support the integration of financial processes across multiple platforms and systems
  • Collaborate with IT and technology teams to implement system enhancements
  • Test and validate system changes and process improvements
  • Document system requirements and process specifications for technology implementations
  • Identify and recommend technology solutions to improve process efficiency
  • Stakeholder Collaboration & Support

    • Work closely with Finance, Operations, Product, Technology and Compliance teams

  • Facilitate process improvement workshops and stakeholder meetings
  • Provide analytical support for business initiatives and strategic projects
  • Communicate findings and recommendations to various stakeholder groups
  • Support training and change management activities for process improvements
  • Act as subject matter expert for marketplace financial processes and analysis

    • Qualifications & Experience

  • Minimum Required Qualification

    • Bachelors degree in Commerce, Accounting, Finance or related analytical field

  • Minimum Required Experience

    • 3-5 years of experience in financial analysis, business analysis or process improvement

  • Minimum Required Competencies

    • Business analysis or process improvement certifications (Lean Six Sigma etc.) beneficial

  • Proven experience in process mapping, analysis and optimization
  • Experience with financial systems and ERP platforms
  • Background in e-commerce marketplaces or digital platforms highly advantageous
  • Experience in implementing process improvements and change management
  • Knowledge of financial controls and risk management frameworks
  • Technical Competencies

    • Advanced proficiency in Microsoft Excel and financial modeling

  • Experience with process mapping tools (Visio, Lucidchart or similar)
  • Proficiency in data visualization tools (Looker, Qlik Sense, Power BI, Tableau)
  • Knowledge of SQL or other database query languages
  • Familiarity with ERP systems
  • Understanding of workflow automation tools and technologies
  • Basic knowledge of project management methodologies
  • Skills, Knowledge & Abilities

    • Analytical & problem-solving skills

  • Process improvement expertise and change management experience
  • Strong communication and stakeholder management
  • Attention to detail and data integrity

    • Environment

  • Employees are entrepreneurial and dynamic, smart, customer-centric, fun, and share ambition to lead e-commerce in Africa.
  • We have a fun, hard-working culture with ownership and openness to feedback and new ideas.
  • Low ego, high output; we are doers who execute.
  • We love what we do and what we are creating.
  • We seek an Extraordinary Mind who is Smart, has Integrity and is Hardworking.

    • Experience : IC

    Key Skills : Six Sigma, Continuous Improvement, Lean, Lean Six Sigma, Process Improvement, Business Analysis, Visio, Business Process Modeling, Process Mapping, Business requirements, Process Management, SharePoint

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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