Outbound Clerk / Invoice Clerk

Roles and Responsibilities

Key Responsibilities :

Coordinate and confirm daily outbound deliveries with customers and third-party logistics (3PL) providers.

Generate and process invoices, sales orders, and picking slips accurately and timeously.

Ensure all deliveries are booked, confirmed, and tracked using the companys logistics applications.

Import and manage orders using the Acumatica ERP system.

Handle credit note requests and ensure appropriate billing for courier / SAD documentation fees.

Monitor customer accounts for credit limits and confirm clearance of COD payments before dispatch.

Arrange backhaul collections, truck rentals, and customer self-collections as needed.

Ensure all documentation is correctly filed and delivery discrepancies are reported immediately.

Maintain the Open Sales Order Report with accurate PO numbers and due dates.

Act as backup support to the Invoice Clerk / Dispatch Logistics Assistant where required.

Minimum Requirements :

Education : Matric (Grade 12) Finance or accounting qualification is advantageous.

Experience :

Minimum of 23 years experience in a similar role within the FMCG industry (non-negotiable)

Experience in invoicing, outbound coordination, and order processing

ERP system experience (Acumatica highly preferred)

Skills :

Must be computer literate

Must be able to communicate clearly, professionally, and effectively

Must thrive in a fast-paced environment

Must be a quick thinker with strong problem-solving abilities

Strong command of Microsoft Office (especially Excel and Outlook)

High attention to detail and ability to multitask

Team-oriented, professional, and customer-service focused

Company Benefits : Provident Fund :

6% employer contribution

6% employee deduction

Fully Paid by the Company (No Employee Deductions) :

Funeral Cover

Life Cover

Disability Cover

Employment Details

Employment Type : Permanent Employment

Industry : Pharmaceutical

Work space preference :

Work Onsite

Ideal work province :

Gauteng

Ideal work city : Edenvale

Salary bracket : R 12000 - 15000

Drivers License : CODE B (Car)

Own car needed : Yes