Sales Representative & Travel Expert (Remote – South Africa)

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When was the last time you made a new friend? Friendship profoundly improves our emotional well-being, sense of belonging, purpose and happiness. Everyone wants more human connection, but making new friends is really hard. That’s why we exist, with a mission to create one million meaningful friendships across the globe, using the power of travel and technology as a platform for connection.

We are a company for curated social adventures for solo travellers.

We’re a marketplace, so we actually serve two types of customers : solo travellers and the local partners who bring our adventures to life.

Our business is growing year-on-year and backed by strong investor support. Our culture is down-to-earth, hard-working, and compassionate. We’re lucky to have an exceptional team in terms of talent, and our “no a-holes” policy ensures we’re humble and supportive of each other. Integrity is at the heart of our work—we’re driven to do what’s right and to build a company that makes us genuinely proud.

A culture built around high performance, high conviction and humility. We value teamwork over grandiosity, great questions over corporate euphemisms and autonomy over conformity.

An ambitious, high-growth mid-stage start-up with proven product market fit in over 15 global markets. We’re well-capitalised and backed by founders, investors and entrepreneurs who have built multi-billion dollar companies.

A highly collaborative team of ambitious and innovative people on a mission to create one million meaningful friendships across the globe, using the power of travel and technology as a platform for connection.

About the Role

We’re looking for an experienced and target-driven Travel Expert to join our Sales team. As a Travel Expert, you’ll play a pivotal role in driving our growth—engaging new customers across phone, chat and email, guiding them through the buying process, handling objections with confidence and consistently exceeding conversation targets. You’ll manage your pipeline independently while also raising the bar for sales effectiveness across the team.

Responsibilities - What you'll be doing

• Owning your pipeline : managing inbound phone, email, and live chat leads with speed, precision, and care to consistently exceed quota and conversion benchmarks.
• Building trust with customers : using discovery, storytelling, and empathy to guide travelers toward booking their next big adventure.
• Adapting and innovating : tailoring approaches to different lead types, testing creative tactics, and flagging risks or shifts to managers early.
• Driving team effectiveness : sharing best practices, contributing to sales scripts, crafting team wide AI efficiency levers, objection-handling playbooks, and supporting peers’ growth.
• Collaborating cross-functionally : partnering with CX, Ops, and Marketing to close loops, improve lead quality, and shape the end-to-end customer journey.
• Representing us externally : joining webinars, lives, or events to build brand trust and bring in new customers.

Requirements - What you'll need

Required

Preferred

Software & Systems

Work Schedule

Shift pattern covering both UK and EST time zones (8 am – 5 pm in each), alternating weekly, with the flexibility to work occasional weekends.

Compensation

Seniority level

Employment type

Job function

Industries

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