Collections Consultant- 6 months

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• Contact customers via phone to collect overdue payments
• Work with customers to negotiate payment plans and resolve payment issues
• Use communication skills to build rapport with customers and encourage payment
• Document all communication with customers in a clear and concise manner
• Meet daily, weekly, and monthly collection targets to earn commission
• Work independently, while staying in touch with team leader or manager
• Follow up on payment promises and commitments made by customers
• Escalate difficult collection cases to the appropriate team leader or manager
• Maintain compliance with all collection laws and regulations

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Consulting, Information Technology, and Sales

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