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Debtors Clerk

Debtors Clerk

The Legends AgencyCape Town, Western Cape, South Africa
30+ days ago
Job description

Join a high-performing finance team at a fast-growing luxury retail brand!

Are you a detail-driven Debtors Clerk with a flair for financial accuracy and customer engagement? This is your opportunity to be part of a dynamic team that fuels a multi-channel luxury business across wholesale, e-commerce, and online platforms.

We are looking for someone who thrives in a fast-paced environment, takes full ownership of the debtors function, and consistently delivers accurate, timely financial results. You will work in a highly agile and supportive finance team using industry-leading tools like Odoo ERP and multiple banking systems.

Whats in it for you?

  • Be part of a rapidly growing business with a start-up energy and retail excellence
  • Gain exposure to multi-currency and multi-platform financial operations
  • Engage directly with customers and contribute to a sustainable financial ecosystem
  • Work in a culture that values initiative, precision, and high standards

What we are looking for :

  • At least 5 years of debtors / accounts receivable experience, ideally in retail
  • A finance diploma or relevant certification
  • Proficiency in Excel and ERP systems (Odoo is a plus)
  • Strong customer service and reconciliation skills
  • Duties :

    Debtors Book Management

  • Take full ownership of the debtors book across wholesale, online, and e-commerce platforms.
  • Monitor the aging of accounts and prepare detailed reports for the Finance Manager.
  • Follow up on overdue accounts to ensure timely collections.
  • Reconciliations and Allocations

  • Reconcile customer accounts regularly, ensuring accuracy and completeness.
  • Allocate payments accurately across multiple banking platforms in a timely manner.
  • Investigate and resolve discrepancies or queries relating to payments and account balances.
  • Credit Notes and Returns

  • Process and issue credit notes for returns across online and e-commerce channels.
  • Verify all customer returns and ensure they are accurately reflected in account statements.
  • Manage the credit note process to ensure account integrity.
  • Customer Relationships

  • Build and maintain positive relationships with customers across all sales channels.
  • Address payment delays proactively and negotiate resolutions where necessary.
  • Serve as the first point of contact for account-related queries.
  • Collaboration and Reporting

  • Work closely with the Finance Manager and finance team to align priorities.
  • Prepare regular debtors performance reports, highlighting trends and risks.
  • Support audit processes with required documentation and account data.
  • Compliance and Process Improvement

  • Ensure all activities comply with internal policies and relevant financial regulations.
  • Identify and implement process improvements within the debtors function.
  • Maintain high standards of operational efficiency and accuracy.
  • If you are ready to make an impact and help drive financial clarity in a luxury retail space, we want to hear from you!

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    Clerk • Cape Town, Western Cape, South Africa

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