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Underwriting Presales Consultant

Underwriting Presales Consultant

Discovery LimitedZA
30+ days ago
Job description

Job title : Underwriting Presales Consultant

Job Location : Gauteng,

Deadline : October 13, 2025

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Key Purpose

  • To provide indicative underwriting decisions telephonically and via e-mail.

    • Areas of responsibility may include but not limited to :

    The successful applicant will be responsible for but not limited to the following job functions :

  • Ensure correct risk rating is applied based on the information provided on the telephone call or via email
  • Consult necessary guidelines to ensure correct risk rating is applied to potential new business
  • Liaise with clients regarding risk applied or policies that are deferred / declined
  • Attending to underwriting queries and escalated enquiries from brokers, Account Managers, Franchise Directors which would mostly be telephonic but may be written and emailed.
  • Dealing with underwriting queries and escalated queries from brokers, Account Managers, Franchise Directors to resolution.
  • Administration duties relating to underwriting

    • Personal Attributes and Skills

  • Strong Relationships Skills.
  • Deciding and initiating action
  • Working with People
  • Able to work unsupervised and to take initiative
  • Adhering to Principles and Values
  • Presenting and Communicating Information (verbal & written)
  • Conflict handling
  • Analytical skills
  • Learning and Researching
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures
  • Adapting and Responding to Change
  • Coping with extreme pressure and setbacks
  • Microsoft Office

    • Education and Experience :

    Education

  • Matric / Grade 12 is essential.
  • 1-year experience as an Inbound Service Consultant within a Life Insurance environment
  • 1 to 2 years working experience as an underwriter (Essential)
  • 1-year Nursing / medical experience (advantageous)

    • Knowledge :

  • Medical background
  • VitalityLife product knowledge (basic)
  • Underwriting procedures & guidelines (including medical, financial and vocational)
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    Consultant • ZA