In support of the iMasFinance transformation strategy, preference will be given to candidates from the designated groups.
About this position
iMasFinance, a financial services Cooperative, is looking for a Human Resources Business Partner (HRBP). This position reports to the Group Manager : Human Resources and is responsible to align business objectives with management and employees. The successful incumbent will provide a value-added partnership with the different business units by understanding business requirements and delivering a customer centric Human Resources service in support of iMas’ business strategy. They will be responsible to help design, implement, and embed innovative people practices that drive performance, growth, and employee experience across the insurance brokerage.
Seasoned, energetic, self-driven, well-articulated, tech savvy HR practitioners with experience in all aspects of human resources management and analytics and preferably with knowledge of the life and non-life insurance and contact centre environments and of the Sage 300 People HR and performance management system and who can work well under pressure, are invited to apply.
Responsibilities include, but are not limited to, the following :
Job outputs
- Assist line managers with workforce planning by identifying gaps, forecasting future needs and develop strategies to close those gaps.
- Facilitate the effective execution of recruitment and selection processes.
- Ensure the development, implementation and adherence to effective onboarding programmes.
- Assist with development and monitoring of the relevant business units training plans, in conjunction with the Training Team.
- Develop, implement and monitor the relevant business units’ Employment Equity Plans in achievement of iMas’s business objectives.
- Assist in the development and implementation of the human resources strategy in the respective business units.
- Compile comprehensive monthly reports for management and for the Board of Directors and provide business with relevant HR analytics and insights and determine trends to optimise and inform decision-making processes and report to the Board on HR-related matters.
- Drive culture within the business with the support of culture and transformation initiatives and ensure optimal levels of employee engagement.
- Partner with line managers to identify needs and opportunities to support the achievement of business objectives on all aspects through the Employee Lifecycle.
- In conjunction with the Line Managers, create and implement career paths, succession plans and necessary development plans and monitor adherence to plans.
- Ensure the adherence to sound Industrial Relations practices.
- Facilitate, coordinate and actively participate in disciplinary proceedings, incapacity hearings, grievance processes and other employment relations activities and ensure the consistent application of policies and procedures and administration thereof.
- Co-ordinate preparations for and represent iMas in CCMA hearings.
- Provide proactive performance management guidance to line managers, including coaching and career development.
- Assist in the development of divisional key performance indicators, objectives and standards by using the Balance Scorecard.
- Support and guide Line Managers during the performance management cycle and with the performance management system.
- Active involvement in organisational and job design including drafting and maintaining job profiles, conducting job grading, jobmatching and salary benchmarking.
- Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals.
- Agree and implement own and sub-ordinates' development plans.
- Contribute to the development and continuous improvement of organisational standards, policies and procedures and monitor implementation and ensure full compliance within the Division.
- Conduct divisional HR Audits to ensure adherence to legislative and operational requirements
- Provide professional support, guidance and administrative assistance to Line Managers to ensure achievement of functional and organisational objectives, including the drafting of business proposals.
Qualifications and experience
MatricDiploma or bachelor’s degree in human resources or industrial psychologyMinimum of 5 years' Human Resources Generalist experienceMinimum of 2-3 years’ Human Resources Business Partnering experienceValid driver’s licenseExperience with the Financial Services industry, preferably in the Insurance sectorExperience within a Contact Centre environment is advantageousKnowledge and skills
Knowledge of Corporate Governance and relevant legislation and regulatory environments impacting the businessStrong administration skillsAttention to detailCoaching skillsDecision making skillsInfluencing skillsKnowledge of the latest competitive edge HR practices, tools and systemsStrategic, conceptual and analytical thinking skillsSelf-starter, results and performance driven with the ability to work independently (unsupervised)Strong networking, social and interpersonal skillsEnhanced emotional functioning skills (EQ)Strong verbal and written communication skills and advanced proficiency in the English languageAdvanced computer skills, including Microsoft Excel, Word and PowerPointGenerally technologically orientated (tech savvy)#J-18808-Ljbffr