Team Lead, Business Support

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CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share‑and‑reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximise your work‑life balance and flexibility through our Hybrid Work Model.

Job Description

Key Responsibilities May Include

• Oversee stock management activities, including Hire Stock, Raw Materials, and Trading Stock reconciliations, ensuring proper control and accurate allocation of funds for scrapped or obsolete assets.
• Analyze and manage regional cost centre reports, metrics and KPI benchmarking, identifying areas for improvement and presenting findings to Operations Management.
• Ensure accurate processing and reporting of regional accounts payable processes, vendor accounts and municipal accounts, while managing Basware queries to avoid payment delays.
• Support facilities management in coordination with the HO Facilities Manager, overseeing building maintenance, security, waste removal and adherence to supplier SLAs.
• Lead, motivate and develop the administration team, conducting performance reviews, setting KPIs and identifying training needs to ensure alignment with regional objectives.
• Act as a superuser for operational systems (Kronos, SAP, Business Warehouse) and support the implementation of new technologies (e.g. COLT2020) across the region.
• Oversee the administration and reporting of quarterly incentive bonus payments, ensuring alignment with regional performance targets and financial controls.
• Manage general administrative activities such as petty cash control, service centre archiving, SOP documentation and support process‑improvement projects like Green Belt initiatives.

Position Purpose

This position drives control of all administrative processes related to the region’s operational business. It encompasses all metrics data, cost analyses, stock management, service centre stock flows – impacting customer accounts, production activities, third‑party payments – and general administration.

The incumbent will manage the Area Administrators and Operations Administrators and establish processes to improve compliance, efficiencies, and ensure standardized processes are followed with timely and accurate processing. They will have oversight of the administrative work of indirect reports (Plant Staff) and work closely with all Operations Service Centre management and personnel to create a culture of compliance.

The Team Lead Administrator is accountable for overseeing the reporting on all expenditure for up to 40 plants – varying from R20-32 million per month. The individual will schedule regular visits to all service centres within the region to assess processes, resolve administrative challenges, review training requirements and assist the Operations team with information requirements. In addition, they will liaise with the HO Facilities Manager to ensure that best practices are followed to meet safety and employee well‑being standards within the parameters of Facilities Management.

Key Accountabilities

Stock Management

Cost Centre Analysis & Plant Metrics

Accounts Payable

Facilities Management

Managing Administration Team

Operations Systems

General

Key Requirements

Skills And Knowledge

Remote Type

Hybrid Remote

Skills To Succeed In The Role

Adaptability, Cross‑Functional Work, Data‑Driven Decision Making, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mentorship, Motivating Teams, Prioritisation, Stakeholder Engagement, Strategic Thinking, Talent Development

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at

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