Senior Organisational Effectiveness SpecialistFirstRand Corporate Centre • Johannesburg, ZA

Senior Organisational Effectiveness Specialist

FirstRand Corporate Centre • Johannesburg, ZA

24 days ago

Job description

Job title : Senior Organisational Effectiveness Specialist

Job Location : Gauteng, Johannesburg

Deadline : December 05, 2025

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Job Summary

To drive organisational effectiveness through data-informed analysis, benchmarking, and strategic interventions. Enhances productivity, collaboration, and decision-making by leveraging existing data, developing fit-for-purpose tools and metrics, and enabling long-term capability planning. The role also supports workforce planning through scenario modelling and environmental scanning. A core focus is to build capability within the Human Capital Business Partner (HCBP) community, empowering them to deliver optimal workforce solutions to their respective business units.

Are you someone who can :

Assess organisational performance using internal data and global benchmarks.

Apply organisational health metrics in collaboration with the Organisational Design team and recommend improvements.

Benchmark operational performance and workforce productivity against industry standards.

Develop and monitor key productivity, efficiency, and decision-making metrics.

Recommend optimisation strategies to address workforce cost and operational challenges.

Conduct integrative analytics across Finance and Human Capital to inform strategic decisions.

Drive the development of strategic workforce plans across geographies and business lines.

Create planning frameworks and toolkits to standardise workforce planning practices.

Partner with Business HC and CoEs to conduct supply-demand forecasting and scenario planning.

Enable long-term workforce capability planning aligned to business strategy.

Translate workforce forecasts into actionable talent strategies and skills development plans.

Develop and maintain a repository of scalable capacity planning and resource allocation models.

Design and implement dashboards, scorecards, and analytical tools to monitor organisational performance.

Develop toolkits, frameworks, and guidelines to support OE, planning, and optimisation practices.

Ensure tools are scalable, user-friendly, and integrated into business processes.

Leverage technologies such as Workday and Power BI to enhance workforce analytics and reporting.

Ensure data integrity and governance across workforce systems and tools.

Provide OE advisory support to HCBPs and Business Unit leaders.

Act as a trusted advisor to stakeholders on organisational effectiveness and workforce planning.

Coach and support HCBPs in applying workforce insights to business challenges.

Design and deliver learning interventions to build OE and planning capability within the HCBP community.

Facilitate knowledge-sharing forums, peer learning sessions, and planning workshops.

Develop maturity models and assessment tools to track capability growth across the organisation.

Partner with Org Design, People Analytics, Finance, and other CoEs to drive integrative analytics.

Facilitate cross-functional collaboration and represent the OE CoE in relevant forums.

Build organisational capability in scenario planning and strategic workforce planning practices.

You will be an ideal candidate if you have :

Minimum Bachelor’s degree in Organisational Psychology, Business Analytics, Human Resources, Economics, or related field.

Preferably Master’s degree or professional certification in workforce planning, strategy or analytics.

7+ years’ experience in organisational effectiveness, workforce planning, or strategic HR.

Proven experience in developing and implementing workforce models and productivity metrics.

Strong understanding of financial and human capital data integration.

Experience in consulting environments or large, complex organisations.

Familiarity with global benchmarking frameworks

Knowledge or skills of scenario planning and forecasting techniques.

Knowledge of organisational design and effectiveness frameworks.

Strong understanding of financial metrics and workforce cost drivers

Advanced data analysis and modelling (Excel, Power BI, or similar).

You will have access to :

Challenging work in a complex and exciting environment

Opportunities to innovate and create efficiencies.

We can be a match if you are :

Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to

Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

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