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Intermediate Branch Network Engineer
BETSoftwareDurban, ZA30+ days ago
Job descriptionSupport & manage branch networks & NMS systems for performance & trend analysis. Perform scheduled updates, upgrades, security configs, & patch installs. Liaise with third-party support & connectivity providers. Manage client support tickets & escalate as needed. Track & report issues to 3rd-party vendors. Maintain technical documentation & SOPs (network diagrams, procedures, troubleshooting guides). Coordinate with Helpdesk, Field Support, & Infrastructure teams for installations / upgrades. Monitor performance metrics like traffic, bandwidth, availability, & packet loss. Develop disaster recovery strategies. Design & implement new networking solutions. Analyze network performance for improvements. Provide 2nd-level support & assist Junior Engineers in resolving network issues. Handle multiple projects with shifting priorities. Collaborate with IT infrastructure team for support & management. Relevant IT Networking and Security qualifications (required) Certification in MTCNA, MTCRE, or higher (MTCINE preferred) is an advantage. At least 4 years’ experience in IT tech support networking and field application experience or a related role Practical experience with Juniper, Cisco routers, switches, firewalls, and FortiGate networking equipment (advantageous). Understanding of network switching, routing, VPNs, voice technologies and vulnerability assessments. Knowledge of Fortinet firewalls, network support, troubleshooting, deployment and escalation matrix. ICT jobs
Job title : Intermediate Branch Network Engineer
Job Location : KwaZulu-Natal, Durban
Deadline : September 29, 2025
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Network Engineer • Durban, ZA