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Area Supervisor SCAS - Northern Cape / Freestate and North West

Area Supervisor SCAS - Northern Cape / Freestate and North West

Schauenburg SystemsNorthern Cape, South Africa
30+ days ago
Job description

JOB PURPOSE

Supervise technicians in a specific area of specialized work to ensure conformance with

established guidelines, methods, procedures and policies.

  • Accomplishes employee job results by coaching, counselling, and disciplining employees;

planning, monitoring, and appraising job results and upgrading of employees through career

and succession planning

MINIMUM REQUIREMENTS

  • N6 electronics / trade test
  • Management Diploma
  • 6-8 years experience as a Technician
  • 6-8 years experience in electronics (hardware and software) and IT (hardware, networks and software)
  • 3 – 5 years experience in a leadership role
  • PDS experience - advantage
  • Supervisory skills
  • Knowledge of company product
  • Good computer skills (Microsoft package)
  • Knowledge of the Labour Relations Act
  • Knowledge of training and supervisory techniques
  • Knowledge of company policy and procedures
  • Valid driver's license
  • Own Vehicle
  • Schauenburg Systems is dedicated to providing equal employment opportunities. We strongly encourage EE candidates and individuals with disabilities to submit their applications.

    RESPONSIBILITIES

    Technical

  • Installation, repairing, certification and technical support of electronic products and systems to the highest
  • technical and safety standards on the specified mine / s.

  • Set up and tests units to meet specified requirements.
  • Quality checks all work as per company quality policy.
  • Troubleshoot problems to determine root cause of issue and recommend a corrective action.
  • Ordering and maintaining of stock
  • Responsible for the maintenance of the electronic equipment and software, according to company standards
  • and if necessary send to head office for repairs and follow through until product has returned to site.

  • Reporting and recording further maintenance requirements.
  • Cost Control
  • Controlling of technical employees rosters and follow up all are on site and if absent arrange
  • replacements / standby.

  • New Projects
  • Operates hand tools and small power tools and understand their use and function.
  • Housekeeping
  • Any other reasonable duties given to you by your direct supervisor / Manager.
  • Support

  • Liaise with other technical employees, and customers on the site to support in ensuring quality and safety of
  • work and that contractual obligations are met.

  • Keep supervisor updated of all unresolved and / or potential problems that would negatively affect the
  • customer or our company.

  • Feedback on a regular basis to Technical coordinator and Supervisor.
  • Provides support to the coordinator on assignments and works in other departments and / or miscellaneous
  • assignments as instructed.

  • Developing of customer relations.
  • Completion of required documentation, reports and paperwork for the mine, customers and Technical
  • coordinator / Supervisor.

    Health and Safety

  • Adhere to all customer safety regulations at all times.
  • Adhere to specific risk assessment before commencing daily tasks.
  • Ensure medical and inductions are valid.
  • SKILLS AND ATTRIBUTES

    1. Achievement

  • Flexibility : being open to change as an opportunity and adjusting to new situations
  • Challenging Goals : Demonstrates high expectations by setting challenging goals for him or herself
  • and others

  • Initiative : Takes initiative and goes above and beyond typical expectations
  • Follow through : Follows through on commitments and promises with an appropriate sense of
  • urgency

  • Resilience : Demonstrates perseverance through significant challenges to reach goals
  • 2. Continuous Learning

  • Learning : Takes responsibility for behaviour, mistakes, and results, learns from successes and
  • failures, and teaches others to do the same

  • Improvement : continuously and humbly seeks opportunities for personal and organizational
  • improvement

  • Innovation : Values and encourages creative and innovative ideas
  • Sharing : Contributes to a culture of sharing effective practices within the organization and across
  • the organization network

    3. Critical Thinking and Problem Solving

  • Gathering Information : Gathers information form multiple relevant sources and stakeholders when
  • problem-solving

    4. Decision-Making

  • Routine : Makes and implements routine decisions in a timely manner
  • Communicating : Timely conveys decisions to relevant stakeholders and takes follow-up actions to
  • support decisions

    5. Planning and Execution

  • Prioritizing : Manages time and resources effectively, Periodizing efforts according to organizational
  • goals

  • Accountability : Regularly compares actual progress to planned milestones and adjusts plans
  • accordingly, holding him or herself and others accountable for achieving intended outcome

    6. Stakeholders Management

  • Networking : Seeks opportunities to work with a wide range of individuals and organizations to
  • achieve common goals and better outcomes

  • Developing relationships : Develops mutually beneficial relationships and partnerships based upon
  • trust, respect, and achievement of common goals

  • Trust : Gains the trust of key stakeholders by active listening and seeking to understand their views
  • and needs

  • Respect and Appreciation : Consistently demonstrates respect and appreciation for others by
  • empathizing, valuing their time and contributions being available and responsive to their needs

    7. Communication

  • Listening : Listens attentively. Seeks to understand other's point of view and confirms
  • understanding

  • Writing : Writes clearly, Concisely and persuasively. Uses correct grammar vocabulary and a tone
  • that is appropriate to the message and audience

  • Speaking : Speaks in a compelling and articulate manner, adapting communication content and
  • style to different audiences and venues

    8. Impact and Influence

  • Adapting Style : Adapts personal leadership style / approach to influence others
  • Motivation Action : Stimulates others to take action and accomplish goals, even when no direct
  • reporting relationship exists

    9. Self-Awareness :

  • Insight : Understands his / her own strengths and weaknesses
  • Balancing strengths and weaknesses : Balances personal Strengths and Weaknesses with the
  • strengths and weaknesses of others

  • Seeking growth : Seeks constructive feedback and other opportunities for self-development
  • 10. Cultural Competence :

  • Inclusiveness : Creates an inclusive environment that respects the culture of the employees
  • Working Cross-culturally : Communicates and works effectively with those from diverse background
  • 11. Direction- settings

  • Inspiring others : Inspires and gains the commitment of others towards the vision, mission, values
  • and organizational goals

  • Modelling : Models organizational values and strong character at all times
  • 12. Team Leadership

  • Delegation : Delegates tasks to appropriate individuals or groups
  • Collaboration : Promotes collaboration among team members. Encourages others to cooperate
  • and coordinate efforts

  • Encouraging Initiative : Encourages others to proactively solve problems and take initiative
  • Conflict : Models and encourages others to manage conflict openly and productively
  • Meetings : Leads team meetings
  • Celebrating team : Prioritizes team morale and productivity, celebrating team accomplishments
  • 13. Performance Management :

  • Setting Goals : Filters down goals with employees that align with organization vision, mission,
  • values, and goals

  • Feedback : Consistently coaches others towards goals, recognizes accomplishments, and provides
  • timely, relevant, and constructive feedback

  • Accountability : Holds employees and teams accountable for achieving their goals and for
  • modelling organizational values and strong character

  • Evaluation : Evaluates performance regularly, identifying leading needs
  • 14. Talent Development

    Recruitment and Selection : Selects highly effective employees

    On-the-job developments : Places individuals in roles and assignments that contribute to their personal

    and career development.

    Please note our shortlisting period is  one - two  weeks  If you don't hear anything from us, consider your application unsuccessful

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