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Operations Manager

Operations Manager

SomewhereSouth Africa, South Africa, South Africa
30+ days ago
Job description

Role Description

This is a full-time remote role for an Operations Manager at a growing U.S.-based company. The Operations Manager will be responsible for overseeing and optimizing day-to-day operations, ensuring smooth execution of business processes, improving operational efficiency, and supporting the company’s growth initiatives.

Qualifications :

  • More than 2 years of experience as an Operations Manager or Client Success in a similar role
  • Strong organizational, problem-solving, and decision-making skills
  • Able to analyze data and formulate strategies in line with the required outcome
  • Proven ability to manage multiple tasks and priorities in a fast-paced environment
  • Coach, Manage and Mentor leaders within the business to achieve KPIs
  • Excellent communication and interpersonal skills
  • Proficiency in operational management tools and software
  • Ability to work effectively in a remote setting

Responsibilities :

  • Help run daily operations for a U.S.-based small business, ensuring efficiency and productivity across all areas
  • Manage capacity planning as well as utilization to support the achievement of business targets, volumes and operational budgets
  • Develop and implement operational policies and procedures to improve workflow and performance
  • Monitor and analyze operational metrics to identify areas for improvement
  • Collaborate with cross-functional teams to support company goals and initiatives
  • Identify and troubleshoot operational issues, providing timely solutions to minimize disruptions
  • Measure, asses and report on the performance of teams against targets and industry norms
  • Support the development and execution of company strategies to drive growth and success
  • Foster a culture of continuous improvement within the team
  • Compensation

    1,500 - $ 2,500 per month, paid in USD depending on experience.

    Details

  • Independent contractor agreement paid 2x monthly.
  • Client has a desire for long term commitment.