Completed Grade 12, coupled with 3 years relevant working experience in the Forklift / Material Handling Equipment industry
Must have technical knowledge of Forklifts in order to identify faults / damages
Valid Forklift Licence will be a definite advantage
Valid Code 08 (EB) Drivers Licence
Strong Excel skills and experience on Kerridge
Duties :
Analyse client''s technical requirements and prepare comprehensive quotations
Compiling quotations and submitting to the customer within 24 hours
Daily, weekly & monthly follow up on submitted quotes to increase quotes conversion
Communicate and negotiate with suppliers for best purchasing pricing
Liaise with Finance and Operations teams to validate and finalize quotes
Resolve customer inquiries related to quotations
Pre-delivery & post collection inspections using the ATG system and emailing to customer within 12 working hours
Work hand-in hand with Stock Controller. Also assist in Stock Controllers absentia
Occasionally assist with off-site inspections and or excess hours
Providing scheduled (monthly, weekly and daily WIP) and ad-hoc reports as might be requested
Compile weekly Quote report open WIPS
Visit customers to acquire purchase orders
Support the team to achieve predetermined targets
Follow-up on successful execution of purchase orders to complete repairs
General administrative duties
Foster and maintain dedication to service excellence, ensure timeous feedback / communication to customers, internal & external
Processing of invoices, creating order numbers, updating of records on Kerridge system (ensuring that jobs are opened and closed as per company standards, accurate and timeous processing of invoices, generating order numbers for both internal and external customers, accurate and timeous processing of Technician