Property Service Manager

About Us :

Maintenance management of building services, all mechanical, electrical, structural, and civil aspects of

each asset within the official investment strategy of each asset and the financial reporting thereof including

but not limited to budgeting.

DUTIES AND RESPONSIBILITIES :

Building Management

Conducting Annual and Bi-Annual Building Audits to ensure pro-

active maintenance and planning 5-years’ expense forecasts and implementing.

Compile and complete budgets regarding general expense

provisions for all operational issues i.e. service contracts, electrical,

plumbing, consumables, extra ordinary expenses, and capital

expenses

To do Annual and Bi-Annual tenders of service contracts to ensure

the company receives the best possible price and the highest

service.

Investigate new products and technology in the market as to

improve on quality and reducing existing expenses.

To conduct regular building inspections and to train on site staff to

maintain the property to agreed standards.

To inspect all work authorized prior and after completing and in progress until completion.

Ensure that new tenant installations are completed within the time

frame provided as and when required or where the Tenant

Installation department is not responsible for such installation.

To meet with tenants and resolve complaints as required.

To manage onsite building staff

To carry out adhoc tasks as and when required

approve invoices for payment to contractors.

Compile specifications for work to be placed on tender or quotation

and recommend contractors to be used and projects manage work

Financial and Administration

To ensure that major expenses are affected as per budgeted date to

avoid variances and to keep working budgets up to date.

General correspondence to keep Centre Management, Property

Managers, Building Staff and Tenants informed of work to be

affected.

To do regular building inspections as to ensure that contracted

services and work are affected as per service agreement.

Provide Asset Managers, senior Property, Regional and Asset

managers with related reports when required.

Compile visual and cost accurate reports or quotations to Asset

Manager and Property Management for major expenses to be

motivated and approved.

Attend monthly Portfolio meetings with Regional Manager and Asset

Managers as to report on variations, outstanding and uncompleted

work, work in progress and general items.

Assist and / or guide Centre Management or Property Management

and Building Staff with day-to-day maintenance related problems

experience at the properties.

To do regular stock control of goods, material, consumables on the

property.

To comply with the Company Procurement Policy and other policies.

To execute performance appraisals as and when required per Eris

policy.

To manage and maintain services contract audits on an annual basis

or as required or requested.

To compile expense schedules, ops cost schedules, and national

rates.

To ensure that office and building staff shortfalls with regards to

training, performance and quality of work is continuously noted and

discussed with management.

SKILLS AND COMPETENCIES ESSENTIAL TO THE POSITION

Very strong communication and administrative skills.

Innovative thinking and ability to follow process.

Dynamic and enthusiastic

The ability to interact professionally with tenants and landlord.

Competent time management skills

Professional attitude and capability and personal initiative

Be deadline driven.

Transparent honesty.

Reliability.

Positive Attitude and highly motivated

Lead by example.

Assertive and effective communication.

Ability to create a professional office environment

Organization and planning skills.

Demonstrate strong moral values, empathy, passion, career aspirations, and positive living.

QUALIFICATIONS AND EXPERIENCE

Qualifications

Grade 12 (Matric), Relevant Diploma or degree related to Services,

Operations and / or Facilities Management and infrastructure

management.

Technical Qualification will be advantageous.

Experience / Skills

Minimum of 7 - 10 years’ experience in Property Services / Facilities

Management or Operations will be advantageous.

Understanding of maintenance planning and scheduling

The role requires travelling (in some cases across regions)

Strong Proficiency in relevant computer packages (MS Office) and

software packages

Excellent attention to detail in respect of motivations, numeracy and

administrative accuracy