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Specialist, Functional Support - GP, Johannesburg, 5 Simmonds Street

Standard Bank GroupJohannesburg, ZA

24 days ago

Job description

Job title : Specialist, Functional Support - GP, Johannesburg, 5 Simmonds Street

Job Location : Gauteng, Johannesburg

Deadline : October 05, 2025

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Job Description

To maintain service and application stability, availability and reliability through the facilitation of the various Service Management processes and associated activities. To provide level two technical support coupled with business or domain knowledge to ensure continued and quality service across geographies. Interpret complex cross functional and multi-geography data and provide recommendations to improve technology resilience

Qualifications

Type of Qualification : First Degree

Field of Study : Information Technology

Experience Required

Delivery Enablement

Technology

5-7 years

Experience gained in providing level 2 technical support to an area of the business. Gain understanding and experience of the various disciplines within technology and how these relate to each other

5-7 years

Proven experience in application of service management processes and frameworks

Additional Information

Behavioural Competencies :

Articulating Information

Challenging Ideas

Checking Things

Developing Strategies

Documenting Facts

Technical Competencies :

Application Knowledge for Support

Application Support

Data Analysis and Inference

Documenting

Service Level Management

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