Enablement & Automation Lead — Crm & Data OpsMilpark Education • Cape Town, Western Cape, South Africa
Enablement & Automation Lead — Crm & Data Ops
Milpark Education • Cape Town, Western Cape, South Africa
1 day ago
Job description
An educational institution in Cape Town is seeking an Enablement and Automation Specialist to enhance operational efficiency in the contact center.
This role involves designing workflows, maintaining knowledge systems, and providing technical training on CRM and communication tools.
The ideal candidate has experience with Microsoft Dynamics and a strong background in data analytics, aiming to improve both student and agent experiences.
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