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People & Culture Operations Coordinator

People & Culture Operations Coordinator

CollinsonWes-Kaap, South Africa
4 days ago
Job description

Key Accountability

The P&C Operations Coordinator provides superb communication to their internal and external clients and has proficient administration skills, whilst maintaining confidentiality. Responsibilities may include but are not limited to, responding to People & Culture queries from colleagues in the business, processing new starters, managing the right to work & background checks processes, drawing up workplace documents, corresponding with teams across the organisation, organising and leading training sessions, and ensuring compliance with employment laws.

The candidate must be able to deal with a variety of personalities and situations, and keep calm in tense situations, they should be approachable, friendly, communicative and have good multitasking abilities.

Key Performance Indicators

  • Answering P&C inbox queries from colleagues in the Company in a timely manner
  • Working with the P&C Operations team to ensure smooth coordination of all tasks
  • Supporting employees with HRIS use
  • Processing new starters for Cape Town, London & Haywards Heath on HRIS, preparing, issuing, collecting and filing new starter documentation including Contracts of Employment
  • Processing organisational and contractual changes (Promotions, Internal Movements, Probations etc.)
  • Managing Right to Work / Visa and background checks for new recruits and current employees
  • Completing P&C Operations Tasklist
  • Processing Family Leave (Maternity, Paternity, Parental, Shared Parental, Neonatal and Adoption)
  • Reviewing and processing domestic and overseas remote working requests
  • Maintaining existing forms, procedures and workflows
  • Communicating with recruiters and other external parties
  • Assisting Payroll department by providing relevant employee information
  • Participating in P&C projects
  • Managing employee anniversary rewards and Kudos recognition scheme
  • Raising related P&C Ops Purchase Orders to match supplier invoices
  • Generation and maintenance of monthly reports
  • Contribute to inductions for new starters
  • Partaking in your own personal & professional development

Person Specification : Skills, Experience, and Knowledge

Desirable Requirements

  • Proven work experience in HR Administration, HR Systems, HR Operations, HR Coordination or relevant role
  • Relevant HR / Operations qualification or equivalent (desirable)
  • Proficient in MS Office (Word, Outlook, Excel, PowerPoint
  • Skills : Knowledge of HR systems / admin / operations
  • Data accuracy and attention to details
  • Good interpersonal and people skills
  • Problem solving and solution orientated mindset
  • Relationship building skills
  • Good people management skills
  • Conflict resolution and mediation skills
  • Data interpretation and analytical skills
  • Understanding and knowledge of UK legislation i.e. GDPR, National Minimum Wage Act, Equality Act
  • Fluent in verbal and written English communication
  • Excellent organisational skills, with an ability to prioritise important projects
  • Excellent administrative skills
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