Title : Accent & Speech Training Specialist
Location : Fully Remote
Hours : Full Time
Compensation : ZAR / Month
About the Role
We are seeking an experienced Voice Coach / Voice Actor with expertise in accent training speech clarity and vocal performance to train sales and customer service representatives who work with American customers. This role will focus on helping team members adapt their vocal delivery for clarity confidence and cultural resonance with our diverse customer base.
You will design and deliver engaging training programs provide one-on-one coaching and develop learning materials to help our representatives master accent modification tone control and effective verbal communication techniques.
Key Responsibilities
Evaluate current speech patterns of customer service reps.
Create tailored lessons on accent reduction neutral accent adoption or specific regional / global accents as needed.
Conduct group workshops and individual sessions via video call.
Provide ongoing feedback and measurable progress tracking.
Offer refresher training to maintain vocal quality and adaptability.
Produce audio / visual training materials pronunciation guides and practice scripts.
Required Experience :
IC
Key Skills
Accounts Receivable,Apache,Conveyancing Paralegal,Gallery,HR Recruitment
Employment Type : Full Time
Experience : years
Vacancy : 1
Training Specialist • Cape Town, Western Cape, South Africa