Lettings Officer

Job Title : Lettings Officer

Salary : 14939.09 (equivalent to a full-time salary of 24898.49 per annum)

Hours per week : 22.2

Contract type : Fixed term until 30 / 11 / 2026

Location : Homeworking with some travel to Newcastle under Lyme

Would you like to work for a Sunday Times Best Places to Work organisation

About the role

We are looking for someone to join our Lettings Team who has a passion for delivering a customer focused service.

This role is about ensuring that our customers have a smooth move into their new homes meeting their needs to make their new tenancy a success.

You will be responsible for the allocation of Aspire properties through the Choice Based Lettings system; ensuring that properties are let efficiently according to policy and procedure.

You will have a proven track record of delivering great customer service and an understanding of Choice Based Lettings and in return you will be given the opportunity to expand your skills and knowledge in housing services.

In return we can offer you :

Belonging to a team who make a difference to our community and value equality diversity and inclusion.

22 days holiday bank holidays 3 concessionary days at Christmas

Comprehensive employee assistance program.

Ongoing training and development in your role.

A full benefits and discounts platform.

Holiday buy tech and annual saving schemes.

Volunteer days.

Competitive rates of pay.

A generous company pension scheme.

Wellbeing and stay safe provisions to look after you at work.

Closing Date : 12 November 2025

Interview Date : 19 or 20 November 2025

This role is subject to a basic DBS check.

Who we are

Aspire Housing is a leading housing provider property developer and place shaper based in Newcastle-under-Lyme.

Created in July 2000 we own and manage more than 9500 homes and support around 19000 customers across Staffordshire and Cheshire. Our profits are reinvested in new homes in revitalising communities and in a comprehensive range of innovative support services designed to transform lives.

Putting People First has always been part of our ethos and is central to our purpose to deliver safe decent homes and excellent housing services through our talented Aspire team.

We do this by embracing our values; by championing the customer building togetherness and being professional. Our values reflect whats most important to our colleagues and customers and are at the heart of Aspire.

More information can be found at .

Our journey

Perks and benefits

Work life

balance

We believe that quality time outside the office is vital to our employees satisfaction at work. Thats why we encourage our managers and employees to promote a healthy work-life balance by enabling people to work flexibly balancing the needs of the business with the needs of the individual.

Learning and development

We believe in developing all our employees. Our e-learning academy offers a range of programmes across all areas of our business from leadership and management to operations and customer service. We regularly run learning campaigns such as Dementia awareness training to support our customers and improve our services.

We value

our people

We want to work with the best talent which is why we offer competitive annual leave allowance with salaries based on market rates alongside saving schemes pensions and additional perks including child-care vouchers health cash plans and cycle to work schemes.

Documents

Required Experience :

Unclear Seniority

Key Skills

Dhcp,Call Center Management,Electrical Designing,Academics,Audio Visual,AV

Employment Type : Temp

Experience : years

Vacancy : 1