Quality Officer (Pretoria / National)

Job Title

Quality Officer (Pretoria / National)

JOB SPECIFICATION

To ensure that all IT LAN installation and maintenance projects meet internal quality standards, client specifications, and legal compliance (including ISO and OHS standards). The Quality Officer will be responsible for implementing, monitoring, and maintaining quality control procedures and supporting continuous improvement across all projects and teams.

Key Responsibilities

• Develop and implement quality assurance policies, procedures, and checklists specific to LAN, fibre, rack, cabinet, patch panel, and network point installations.
• Perform site inspections and audits to verify compliance with company and client specifications.
• Ensure all tools, materials, and installations comply with quality, safety, and technical standards.
• Maintain and update the Quality Management System (QMS), including document control, NCRs, and corrective action logs.
• Assist with ISO 9001 implementation and audits, ensuring the company maintains accreditation.
• Liaise with site supervisors and technicians to provide training and guidance on quality best practices.
• Prepare quality reports for internal teams and client review meetings.
• Conduct tool and equipment inspections in conjunction with SHEQ to ensure readiness for projects.
• Support root cause analysis and implement preventive and corrective actions when non-conformances occur.
• Assist in developing project-specific method statements and risk assessments with the SHEQ team.
• Participate in continuous improvement initiatives and ensure the "Right First Time" culture is embraced

MINIMUM REQUIREMENTS

KEY COMPETENCIES

Advantageous

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