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Senior Payroll Specialist

TMF GroupCape Town, ZA

30+ days ago

Job description

Job title : Senior Payroll Specialist

Job Location : Western Cape, Cape Town

Deadline : October 31, 2025

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The role of the Senior Payroll Specialist will support junior and more experienced team members with the delivery of the payroll services to TMF’s clients.

All payroll and associated tasks must be completed by the Senior Payroll Specialist in an efficient, professional and timely manner, providing a high quality of service to the client.

The Senior Payroll Specialist will In addition, be required to maintain a good working relationship with the client, answer queries and provide them with any requested documentation.

Key Responsibilities

Responsible for meeting payroll compliance requirements via accurate, complete and timely processing of weekly, fortnightly and monthly payrolls, remittances and filings with appropriate tax authorities / pension providers as required and payments to employees;

Supervises and allocates tasks to Job Band 1 & Job Band 2 colleagues, whilst maintaining overall responsibility for task accuracy and completeness, keeping line manager updated as appropriate.

Responsible for meeting the indicated deadlines for each allocated client task;

Performing tasks in compliance with company policies relating to payroll to ensure requirements are followed consistently and in full for each payroll cycle;

Performing tasks in compliance with employment legislation, data protection and control risk within payroll function;

Being the primary day to day contact for payroll audits, Central Statistics Office and other requirements. Responsible for answering audit queries and analysis at year-end and preparation of all monthly and annual statutory returns as required;

Responsible for processing, payment, reconciliation and reporting of benefits (e.g. Health Insurance, Pension, Share Awards etc.) as required;

Providing administrative support for management of payroll and benefit issues and accurate record keeping.

Perform standard defined tasks to on board new clients;

Identify out-of-scope service and providing respective information to the team leader / manager

Keeps up to date with changes in local payroll and tax legislation

Escalates any concerns to line supervisors or line manager in a timely manner

Uses TMF’s payroll software effectively

Maintains relevant databases, client records and other tracking tools as required

Provides administrative support to the payroll team as required

Attends client meetings as required

To undertake any other duties as reasonably expected for the role

 JOB SPECIFIC REQUIREMENTS

IPASS / CIPP, or equivalent qualification with substantial experience in a fast paced, high volume payroll position,

A detailed knowledge of PAYE (including BIK) and PRSI / NI,

Familiarity with Revenue’s Online Service and bank transfer processes,

Experience with payroll systems e.g. Sage Micropay, STAR and Microsoft office packages and or willingness to learn to use payroll systems

Resourceful, independent and strong problem-solving abilities

Excellent written and communication skills, with strong ability to plan ahead and organise themselves

Able to articulate and communicate with clients in a concise and professional manner

Fluency in English is essential

 KEY RESULTS AREAS & KEY PERFORMANCE INDICATORS

99% data entry completeness and accuracy into the Payroll system

99% compliance to Tax Reporting / Pension Deadlines

100% adherence to ISO27001 Data / information Security & ISAE 3402 protocols

Ensure timeliness and correctness of data provided to clients

100% timely and accurate personal time writing within required deadline

Ensure the team’s entities remain fully compliant with legislation

Support process enhancement and continuous process improvements, utilising systems as required

Zero customer escalations related to delivery within your span of control

 Key Requirements