We are seeking a dedicated and experienced Hotel Waitron to join the Food & Beverage team and deliver exceptional dining service to all guests. The successful candidate will play a key role in ensuring a seamless, guest-focused experience while upholding the hotels luxury standards.
Critical Criteria (Requirements)
- Minimum 1 year waitering experience in a hotel or restaurant environment
- Excellent communication and interpersonal skills
- Strong attention to detail and commitment to service excellence
- Ability to work shifts, weekends, and public holidays
- Professional appearance and excellent grooming standards
- Proactive, guest-first attitude
- South African citizen with a valid ID
Key Competencies
Guest Service Excellence Provide friendly, efficient, and attentive service; anticipate guest needs and ensure a memorable dining experienceDining Room Operations Set up, maintain, and clear tables according to hotel standards; ensure cleanliness and presentation of all dining areasOrder Accuracy & Billing Accurately take orders, deliver food and beverages promptly, and process payments correctlyTeamwork & Collaboration Work closely with kitchen and bar staff; support colleagues during peak periodsStandards & Compliance Follow health, safety, hygiene, and responsible alcohol service regulations; maintain professionalism and guest etiquetteDuties & Responsibilities
Greet and serve guests warmly and professionallyTake food and beverage orders accurately and deliver promptlyMaintain cleanliness and presentation of tables and dining areasSupport smooth communication between kitchen, bar, and service staffAssist team members during busy periods to ensure efficient serviceHandle payments and billing accuratelyAdhere to all hygiene, health, and safety regulationsMaintain grooming, professional appearance, and proper service etiquetteUphold the hotels values of Teamwork, Respect, Innovation, Accountability, Passion, and IntegrityImportant Application Notes
Must hold a valid South African IDOnly candidates with relevant experience will be shortlistedEnsure your CV is 100% updatedAll applicants will attend a virtual introduction interview or may be invited to an open dayRecruitment aligns with the companys Employment Equity PlanAbout the Hotel
The President Hotel is on a journey to be recognised as a true luxury destination.
Our purpose : to create and inspire memorable experiences.
Our vision : to become Cape Towns most loved hotel.
Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, the hotel offers 349 stylish rooms, suites, and apartments, breathtaking views, a palm-lined infinity pool, world-class dining, and state-of-the-art conference and event venues. The property provides an iconic working environment where excellence meets opportunity.