Job Description
Spa Therapist / Admin Operations Assistant
Luxury Safari Lodge | North West
Salary : R8,000 – R9,000 Negotiable DOE | Live-in
Kendrick Recruitment is seeking a skilled Spa Therapist / Admin Operations Assistant to join a luxury safari lodge in the North West. This unique role combines spa expertise with hospitality support, reception, and administrative duties, offering an opportunity to contribute to all aspects of lodge operations while delivering exceptional guest experiences.
Key Responsibilities :
- Perform spa treatments including facials, manicures / pedicures, body wraps, exfoliation, and massages (Deep Tissue, Swedish, Hot Stone, Indian Head, Reflexology, Aromatherapy)
- Provide a warm and professional welcome to guests, ensuring high standards of customer service
- Handle reception and administrative duties, including bookings, stock control, and general lodge operations
- Assist with hosting guests during high tea, dinner, and special events
- Conduct room checks and assist with guest check-ins when required
- Support the General and Assistant Managers in operational tasks as needed
- Maintain hygiene, professionalism, and service standards at all times
- Assist with curio shop sales, stock management, and monthly stock takes
Requirements :
Fully qualified skincare therapist (minimum 1-year Somatology Diploma, ITEC, CIDESCO, SAAHSP or CIBTAC)Minimum 3 years’ experience in aesthetics, beauty, or spa industry; experience in luxury hospitality or lodge environment preferredStrong administrative and organisational skillsComputer literate, with ability to assist in daily administrative tasksClear, confident, and professional communication skillsWell-groomed, punctual, trustworthy, and reliableAbility to work hospitality hours, including shifts, weekends, public holidays, and overtimeFriendly, self-motivated, and capable of working both independently and as part of a teamOwn reliable transport essentialExperience with PAN Hospitality reservations and accounting system advantageousBenefits :
R8,000 – R9,000 per month depending on experience10% commission on spa treatments; included in general staff gratuitiesLive-in accommodation (single, furnished), meals, and uniform providedWork cycle : 6 weeks on, 2 weeks offAnnual leave : 21 days per annum, mutually scheduledMedical Aid (Discovery Health KeyCare) – employer covers contribution after 3 monthsProvident Fund – 5% employer and 5% employee contribution after 3 monthsSpa service gratuities included in general staff gratuitiesCandidates who meet the above requirements are encouraged to apply.
Requirements
experience