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Sr. Product Success Manager (for product managers who want to guide other product teams)
Aha!South Africa1 day ago
Job descriptionSix+ years' experience defining, managing, or launching new functionality at a growing software or technology company Influenced or defined the detailed go-to-market process used to achieve product and business goals Learned complex software applications and workflow methodologies Written clear instructions to answer questions and explain best practices Independently resolved hard challenges The base salary range for this role in the U.S. is between $100,000 and $170,000 Cash-based compensation also includes profit sharing, and we contribute a percentage of your total pay each month toward your retirement Medical, dental, and vision plans (for many teammates, we cover 100% of the premiums) Up to 200 hours of paid time off a year 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning Volunteer opportunities throughout the year Mid-Senior level Full-time Product Management and Marketing Software Development
Sr. Product Success Manager (for product managers who want to guide other product teams)
A role at Aha! requiring product management experience and a focus on customer-facing work. This description preserves the original role emphasis and responsibilities while removing extraneous site content and formatting issues.
Responsibilities
- Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software
- Delivering responsive customer service using our proven frameworks
- Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
- Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps
- Helping customers integrate Aha! software with their existing tools (e.g., development systems)
- Sharing customer feedback internally
- Testing new product functionality as needed
- Mentoring newer team members as they lead demos, share best practices, and help customers with integrations
Qualifications
Your work at Aha!
Benefits
Seniority level
Employment type
Job function
Industries
Base salary and total compensation are dependent upon many factors, including skills, experience, and relevant past roles.
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Product Manager • South Africa