Sales Development Representative (SDR) - Telesales

Profession HubPretoria, Gauteng, South Africa

10 days ago

Job description

Our client is searching for a Sales Development Representative (SDR) - Telesales to join their team in Pretoria.

The mission

Follow up and close existing quotes, work cold-call lists to book new business, and canvas new prospects when lists run dry. Keep a clean pipeline the team can rely on.

What you’ll do

Call every new quote within parameters, confirm spec / timing / decision process, and drive to PO.

Run structured follow-ups (phone / email / WhatsApp) on all pending quotes every 48–72 hours until win / loss.

Handle objections (price, lead time, MOQ, artwork) and negotiate within guardrails.

Arrange for meeting with field rep if unable to close over phone / email.

Work provided cold-call lists; Qualify lead, book discovery calls and quoting opportunities.

Canvas / Prospect when lists thin : Research targets, revive lapsed customers, ask for referrals.

Keep CRM (Zoho Bigin / CRM) spotless : Next step + date on every opportunity; close reasons mandatory.

Coordinate with Estimating / Production on feasibility, plates, lead times, and delivery slots.

Adhere to POPIA and maintain do-not-contact hygiene.

You’ll be measured on

Quote-to-close rate

Average days Quote ? PO

Follow-up SLA : 100% of new quotes contacted in 24h; all pending quotes touched every 48–72h

New pipeline created (meetings / quote requests)

CRM hygiene (? 95% with next step + close reason)

What you bring

Min 2 years in inside sales / telesales with closing responsibility (B2B).

Perfectly Bi-lingual Afrikaans and English.

Confident phone presence; concise written comms; resilient and coachable.

Bonus : printing / packaging exposure (plates, substrates, MOQs, lead times) and / or LinkedIn list- building.

Tools

Zoho Bigin / CRM, Zoho Mail / Streams, telephony / softphone (click-to-call), WhatsApp Business, LinkedIn and other social medias, Google Workspace / Excel, QuickEasy Software, Microsoft Office.

Location & hours

Pretoria, Mon–Fri, 08 : 00–17 : 00

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Sales Development Representative • Pretoria, Gauteng, South Africa

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