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Branch Manager

RaizcorpZA

12 hours ago

Job description

Job title : Branch Manager

Job Location : Gauteng,

Deadline : October 29, 2025

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Raizcorp is seeking a dynamic and experienced Branch Manager to lead one of our high-impact learning centres in Sandton, Johannesburg. In this pivotal role, you will be responsible for overseeing the end-to-end delivery of multiple bespoke entrepreneurial development programmes, while managing a diverse team of business coaches (Guides), facilitators, administrators, and support staff.
Our programme participants are small business owners — actively running their businesses while on programme — and rely on our structured, compliance-driven learning journey to grow. Your mission is to ensure seamless project execution, full programme compliance, operational excellence, and an empowered, high-performing team.

Key responsibilities

Programme & Project management

Drive full lifecycle management of multiple sponsored programmes from initiation to graduation.

Lead delivery of complex, compliance-heavy projects with changing requirements and multiple stakeholders.

Maintain and execute against detailed programme plans (scopes, schedules, budgets, risk registers, etc.).

Ensure that every programme achieves its key outcomes and graduation milestones.

Operational oversight & centre management

Oversee daily operations of the branch, ensuring all sessions run on time and to standard.

Manage centre logistics, scheduling, absentee cover, facility readiness, and “always-on” operational status.

Create an environment of professional excellence, discipline, and continuous improvement.

Compliance & data-driven reporting

Ensure meticulous adherence to each programme’s compliance framework (attendance, coaching hours, deliverables, financial contributions, etc.).

Own data integrity across all participants and programmes using bespoke learning and incubation management systems.

Produce accurate and insightful reports for internal leadership and external sponsors – enabling informed decision-making and trend analysis.

Team leadership & performance management

Lead, coach, and hold accountable a team of business coaches (Guides), administrators, facilitators, and support staff.

Drive team performance through structured feedback, operational discipline, and values-based leadership.

Ensure capacity planning, professional development, and a culture of accountability across the branch.

Stakeholder & client engagement

Represent the branch in high-stakes sponsor engagements including boardroom reporting to C-suite clients.

Defend programme data, align on strategic adjustments, and rapidly translate client instructions into delivery actions.

Experience & qualifications

Minimum 5 years’ experience in project management, programme delivery, or structured learning / training environments (e.g., SETAs, learnerships, corporate-funded programmes).

Demonstrated success leading large teams and managing complex, high-volume portfolios.

Strong experience in compliance-heavy environments with reporting, audits, and programme requirements.

Advanced data literacy and reporting experience using learning or incubation management systems.

Strong emotional intelligence and proven ability to lead and inspire diverse teams.

Comfortable working with and reporting to C-suite stakeholders.

Tertiary qualification is non-negotiable; formal project management credentials (e.g., PMP, PRINCE2) are advantageous.

Strong business acumen, structured thinking, and operational discipline.

Valid driver’s license and own reliable vehicle.

Local travel to clients and programme events as required (no extensive travel).

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Branch Manager • ZA