Human Capital Consulting - Manager (Cape Town) 1

Location : Cape Town

People Consulting shapes and delivers the part of business strategy that depends on people. As a People Consulting professional, you will have the opportunity to work with global clients to understand and address some of their largest and most complex people-related challenges, and ultimately improve and drive sustainable business results.

In joining EY, you will gain access to valuable experiences and a wealth of knowledge and thought leadership by working across capabilities, service offerings, sectors and geographies.

Job summary :

As a member of the People Consulting team, focused on designing and implementing large-scale, complex, global transformation programmes across various sectors, you will join a talented group of professionals that help support and improve businesses through their various types of transformation.

Key responsibilities :

As a Senior Manager specialising in Change Management, you will be a key resource on business transformation projects for our clients. From a technical perspective, you will be responsible for the following :

• Developing and implementing a Change Management strategy that supports the organisation's vision and business objectives
• Leading Change Management initiatives across the organisation, including technology rollouts, process improvements, organisational restructuring, cultural change, etc.
• Overseeing a team of Change Management professionals, providing guidance, training and performance management
• Conducting impact analyses, assessing change readiness, and identifying and actively managing key stakeholders
• Designing and executing communication and engagement plans to ensure all affected parties are aware of the changes and understand their roles within the transition
• Creating training programmes and materials to facilitate effective knowledge transfer and skill development for changes
• Collaborating with cross-functional teams, including IT, HR, project management, and departmental leaders, to align Change Management activities with business goals
• Monitoring the adoption of changes and gauging the effectiveness of Change Management activities, making adjustments as necessary
• Managing resistance to change through proactive engagement, negotiation and conflict resolution
• Establishing metrics and KPIs to measure the success of Change Management efforts and report regularly to senior leadership
• Acting as a Strategic Advisor to the client, integrating knowledge and insights from all areas of the business and streams of the transformation project to deliver an all-encompassing and seamless change experience for stakeholders
• Developing and coaching leaders of the organisation to be true Change Leaders who drive the change through all levels of the business

In this role, you should be able to deliver quality client service, analyse complex problems and deliver insightful solutions, while also managing resources to deliver on the project objectives. You will also be expected to have advanced written and verbal communication skills, excellent attention to detail, be able to engage in critical thinking, take initiative, and be able to quickly integrate into new teams and rapidly establish relationships both internally and externally.

Equal Employment Opportunity :

EY is committed to equal employment opportunity and does not discriminate against any applicant for employment because of their race, colour, religion, sex, national origin, age, disability, sexual orientation, or any other protected characteristic.

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