Staffing Manager â Americas Time Zone Coverage

Anticipated Contract End Date / Length : 12-month fixed-term contract with the potential to convert to a permanent

Work set up : Remote

We are looking for a Staffing Manager to serve as the direct line of contact for staffed associates responsible for delivering all aspects of onboarding post-placement coaching support and ongoing management. This role requires working cross-functionally with internal teams and acting as a key point of contact for both clients and associates. Associates will look to you to ensure they have everything needed to succeed and enjoy a rewarding professional experience. Internal stakeholders will rely on you to uphold a high standard of service and ensure both associates and clients experience a partnership that is supportive responsive and exceeds expectations.

This position will operate during standard South Africa hours (SAST / GMT) and is best suited to someone who enjoys structured collaboration and is passionate about people process and performance.

What you will do :

Community and Retention

• Work with associates and clients to help ensure a smooth and positive overall experience.
• Make sure associates have a clear understanding of client expectations and have everything they need to succeed.
• Collaborate with associates and clients to address any issues questions or concerns as they arise.
• Work through client feedback and assist associates in forming a plan to excel in their role.
• Establish and maintain strong working relationships with individual associates to maintain oversight into important developments in their role and a good understanding of their day-to-day responsibilities.
• Identify areas where further tailored support or learning would be helpful and help coordinate accordingly.
• Contribute to a community where associates feel a strong sense of support and belonging with the company through various touchpoints and communications.
• Celebrate important events and milestones with associates and provide support in times of need.
• Communicate client news and updates.

Business Support

Client Management

Qualifications :

Education and Experience

Role Specific Competencies

Additional Information :

Candidates must be legally authorized to live and work in the country the position is based in without requiring sponsorship.

We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted.

HelloKindred is proud to be an equal opportunity employer committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race colour religion gender gender identity / expression sexual orientation national origin disability age or veteran status.

Remote Work : Yes

Employment Type : Contract

Key Skills

Business Development,Sales Experience,B2B Sales,Territory Sales,Customer Service,ATS,Cold Calling,HR Sourcing,Account Management,Home Care,Human Resources,Recruiting

Experience : years

Vacancy : 1