Service Operations Administrator
The Legends AgencyWorkFromHome, Eastern Cape, South AfricaAbout the job Service Operations Administrator
Service Operations Administrator
Support operations, billing, and job coordination for a leading US pipeline services provider. Remote, South Africa | US Hours | R25 000 - R35 000 per month
The Role
Service Operations Administrator
We are seeking a detail-oriented and proactive Service Operations Administrator to support billing, job documentation, and operational coordination. This role plays a critical part in ensuring accurate invoicing, correct job costing, and seamless communication between field teams, finance, and clients. It is ideal for someone with strong organizational skills who thrives in a fast-paced environment.
Key Responsibilities
- Bring a minimum of 2 years experience in billing, operations coordination, or administrative support.
- Review job tickets, work orders, and field reports to ensure accurate billing.
- Generate and process invoices in line with union and customer contract terms.
- Verify labor hours, material costs, and equipment usage for accurate job costing.
- Work closely with finance to track accounts receivable and resolve discrepancies.
- Maintain detailed service records, work orders, and completion documentation.
- Manage dispatch calendars and assist with scheduling preparations.
- Handle client inquiries regarding billing and service details professionally.
- Contribute to reporting on billing trends, revenue tracking, and operational efficiency.
About You
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Administrator • WorkFromHome, Eastern Cape, South Africa