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Executive Virtual Assistant - 0720 - Johannesburg, South Africa

Executive Virtual Assistant - 0720 - Johannesburg, South Africa

Bionic TalentWorkFromHome, Eastern Cape, South Africa
30+ days ago
Job description

Executive Virtual Assistant - 0720 - Johannesburg, South Africa

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Base pay range

About the client : Our client is a fast‑growing digital marketing agency in the United States, specializing in home services such as painting and roofing. They are known for delivering reliable, high‑quality solutions with a strong focus on customer satisfaction, quick response times, and transparent communication. As they continue to expand, they are looking to bring on a dedicated virtual team member to support administrative tasks and strengthen their digital presence.

About the role : We are hiring an Executive Virtual Assistant to support our client's daily operations in the home services sector. This position involves managing appointment scheduling, responding to client inquiries, maintaining a professional online presence, and providing general administrative support. The ideal candidate is proactive, detail-oriented, and experienced in supporting fast‑paced service businesses.

Experience required : Experience in a digital marketing agency is required. Experience in the home services industry is required.

What you’ll be doing

  • Answer customer calls and emails, providing friendly and professional support.
  • Schedule appointments, service calls, and follow‑ups using CRM and scheduling tools.
  • Keep calendars up to date to prevent overlaps or missed bookings.
  • Create and post social media content (Facebook, Instagram, Nextdoor) to promote services and offers.
  • Design simple visuals or service promotions using Canva (or similar tools).
  • Monitor and respond to messages, reviews, and comments on social media promptly.
  • Track and follow up with leads; input data accurately into the CRM system.
  • Send estimate templates, service confirmations, and follow‑up emails.
  • Manage task lists and help coordinate communication between field staff and customers.
  • Perform ad hoc admin tasks such as invoicing support, file management, or data entry.

Who are we looking for

  • Minimum 2 years of experience as a Virtual Assistant or Admin Support, preferably in a digital marketing agency.
  • Experience with appointment scheduling and calendar tools (e.g., Google Calendar, Calendly).
  • Familiarity with CRMs like Housecall Pro, Jobber, ServiceTitan, or similar.
  • Skilled in Canva or other design tools for creating engaging content.
  • Proficient in social media tools (e.g., Meta Business Suite, Buffer, or Later).
  • Excellent communication skills in English (written and spoken).
  • Highly organized, responsive, and capable of working independently.
  • A strong problem‑solver with a customer‑first mindset.
  • Prior experience supporting home services, trades, or field‑based teams is a plus.

    • Position

    Executive Virtual Assistant

    Remote Status

    Fully Remote

    Preferred Location

    Global

    Working Hours

    9 AM – 6 PM EST

    Salary

    USD 1000 - 1300

    Internal Job ID

    0720

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    Virtual Assistant • WorkFromHome, Eastern Cape, South Africa