Overview
The Fountains Hotel in Cape Town is looking for a Conference and Events Manager who will help to plan, coordinate, and execute all conferences and events at Fountains Hotel, ensuring exceptional guest experiences, operational efficiency, and revenue growth.
Responsibilities
The role involves liaising with clients, managing event logistics, and leading service teams to deliver high-quality hospitality services.
- Budgeting, cost control, revenue tracking, and profitability of events.
- Measure actual revenue against forecasted revenue.
- Client liaison, guest satisfaction, handling feedback and complaints.
- Post-event survey rating.
- Event planning, logistics, scheduling, compliance with standards.
- Staff supervision, training, scheduling, performance management.
- Investment in upskilling.
Qualifications
Experience : 3 years in event coordination or hospitality operations.Education : Matric.Education : High School (matric) (Preferred).Experience : conferencing : 3 years (Required).Job Types : Full-time, Permanent.Pay : R.Location : Cape Town, Western Cape (Required).#J-18808-Ljbffr