Supportive Services Coordinator

Department / Program : Youth Outreach Adolescent Community Awareness

The Youth Outreach Adolescent Community Awareness Program (YOACAP), is a program partner of the Urban Affairs Coalition (UAC). Our agency’s mission is to enhance the quality of life and health for Philadelphians through community-based and culturally competent interventions. Since 1989, we have addressed health concerns, workforce development, and life skills in low-income, underserved communities. Today, our mission has expanded to help youth and young adults learn job readiness skills, academic achievement, and experience using technology.

Position Summary

The Supportive Services Coordinator is a new position within Out-of-School Time (OST) organizations. This position will work with OST providers to increase student accessibility to OST programs. The Coordinator will work with program staff to complete and support Student Accommodation plans. This includes connecting students and their families to the relevant supports such as connections to health resources (mental, behavior or physical), immunizations, parenting classes, benefits access, food resources, transportation, clothing, etc. This position will also support ensuring student participants have the accessibility supports they need to participate in summer OST programs.

• Be trained on how to create an accessible program and collaborate with Site Director on developing an inclusive environment within their OST Program.
• Support Site Directors develop training plans for staff to ensure they have appropriate training in SEL, Behavior Management, Differentiated Learning, etc.
• Complete an intake to assess the needs of the students during the registration process or as referred by the Site Director or Parent / Guardian
• Participate in the development of a plan to support students engage in program successfully. The meeting should include youth, Site Director, Parent / Guardian, and others as needed.
• Monitor the implementation of the plan by checking in with Site Director, parent / guardian, youth
• Identify and coordinate program-level supports including staff training, technical assistance from Variety and PHMC, assistive equipment and technologies, and / or other materials to support students successfully.
• Document Plan and have available on site for review and updates as necessary
• Monitor student progress using student logs and or identify the need for additional supports
• Assist Student’s Family with registering them for services and supports with external service providers
• Inform Family of appropriate community resources
• Support the site director(s) with family engagement and outreach with respective case load
• Develop and maintain a resource directory for students and their families Advocate for student & families who use English as a second language to engage in the program and obtain translation supports
• Attend meetings, trainings and conferences as required
• Complete other duties as assigned

Hours are approximately 10am-6pm Monday through Friday.

Full time benefits package including :

Medical, Dental, and Vision

Short-term Disability (STD)

Long-term Disability (LTD)

Employee Assistance Program (EAP)

Flexible Spending Accounts

PTO and 14 Paid Holidays per year

The candidate for this position may be subject to any of the following screenings as part of the pre-employment process : Motor Vehicle Report (MVR), PA Criminal Background Check, PA Child Abuse Clearance, FBI fingerprint, and drug / alcohol screen.

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