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Technical Support Agent
Green Marble Recruitment ConsultantsCenturion, South Africa30+ days ago
Job descriptionRespond to incoming telephone and ticket system queries. Provide technical support to customers and technicians (routing, setups, radio links, fiber, etc.). Carry out technical troubleshooting and configuration of routers, radio equipment, and links. Interact with other departments to arrange for the resolution of accounts and other administrative queries. Any ad-hoc duties as required by the company.
Minimum Requirement
- National Senior Certificate
- A+ and N+ Certificates
- Experience working with fixed wireless broadband equipment like ubnt, MikroTik, Cambium, and Juniper.
- Proficient in English.
- Excellent verbal and written communication skills.
- Computer Literate.
- Applicant should be able to work shifts.
- 1-2 years of experience in the field would be highly beneficial.
- Own transport.Â
Responsibilities
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Technical Support • Centurion, South Africa