Resorts Content & Information Coordinator-Port Shepstone

Beekman GroupZA

3 days ago

Job description

Job title : Resorts Content & Information Coordinator-Port Shepstone

Job Location : KwaZulu-Natal,

Deadline : November 23, 2025

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Key Performance Areas :

Maintain and update resort property details—including descriptions, amenities, pricing, and policies—across multiple online platforms such as the official website, booking engines, and third-party travel sites.

Ensure consistency, accuracy, and quality of all property content to enhance guest experience and support brand integrity.

Collaborate with marketing and operations teams to develop clear, engaging, and informative content aligned with the resort’s positioning.

Monitor platforms regularly to detect and resolve any discrepancies or outdated information.

Leverage platform tools and content management best practices to optimize visibility and user engagement.

Stay up to date with industry trends and platform updates to recommend improvements in content presentation and platform usage.

Train and assist team members on proper content management and platform utilization.

Generate performance reports related to content accuracy and platform engagement to inform ongoing content strategy.

Minimum Qualifications and Experience

Strong attention to detail and excellent organizational skills.

Experience in content management, preferably in the hospitality or travel industry.

Familiarity with digital platforms, booking engines, and CMS tools.

Solid written communication skills with the ability to create clear and engaging property content.

Collaborative mindset with strong interpersonal skills.

Ability to multitask and work independently.

Analytical skills to evaluate content effectiveness and platform performance.

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