Job title : Analyst, Process
Job Location : Gauteng, Johannesburg
Deadline : October 22, 2025
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Job Description
The Process Analyst is responsible for analyzing, mapping, and optimizing processes within Business Operations for a country or business line to improve efficiency, reduce costs, and enhance customer experience.The role involves collaborating with various stakeholders to identify gaps, recommend improvements, and ensure processes are aligned with operational excellence standards and regulatory requirements.Qualifications
BCom, BSc, BEngExperience Required
3-4 years experience in process analysis, process improvement, or business analysis within a banking or financial services environment.Experience in using process mapping and analysis tools (e.g., BPMN, Aris, Visio, Lean Six Sigma).Experience in working with cross-functional teams and managing stakeholder relationships.Knowledge of retail banking products, operations, and regulatory requirements in the financial sector.1-2 years knowledge of banking operations, regulatory requirements, and industry best practices in process management and optimization.Intelligent AutomationResearch / Data Analysis jobs