Client Investment Administrator

Client Investment Administrator (Cape Town Office)

Sygnia is an innovative FinTech company based in South Africa and listed on the main board of the JSE. The company provides asset management, stockbroking and administration services, as well as a wide range of savings products, to institutional and retail clients. All that we do is supported by leading‑edge technology platforms. This role is within the Institutional Investment Administration department, a hard‑working team, dedicated to providing superior service to clients.

The duties and responsibilities of this position include (but are not limited to) taking responsibility of any clients or product ranges assigned :

• Daily processing of client cash flows accurately and timeously.
• Further processing and instructing of investments / disinvestments to the relevant asset managers
• Payment and processing of monthly management fees
• Processing of EFT payments and transfers to internal bank accounts, asset managers and clients.
• Bank reconciliations on a daily basis
• Performing daily controls and resolving all discrepancies
• Daily reporting to clients, including dissemination of unit prices and trade confirmation statements
• Distribution of monthly, quarterly reports.
• Assist and resolve customer / internal queries quickly and efficiently.
• Management of internal requests, to ensure clients queries are resolved timeously.
• Where necessary, assisting with onboarding of new clients
• Where necessary, assisting with restructures / transitions of existing clients
• Assist with internal and external audit requirements
• Process documentation management
• Meet team service level targets

Role Qualifications and Experience :

Core Competencies Required :

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