Who we are
A leading technology services company specialising in infrastructure, platform and application operations. We help clients achieve secure, scalable and high-performing digital environments through our AIOps Evolution Framework.
Position
Head of Solutions, Architecture and Implementations
Responsibilities
- Turn the CTO’s technology strategy into practical, scalable solutions
- Design and implement enterprise architectures across cloud, hybrid and on-prem environments
- Lead solution delivery and integrations with multiple vendors and technology platforms
- Ensure all solutions meet governance and compliance standards (ITIL, ISO, POPIA, etc.)
- Align solutions with the business service delivery and ITSM frameworks.
- Drive automation using DevOps, CI / CD and Infrastructure as Code (IaC) practices
- Introduce AI-driven automation, advanced monitoring and observability tools
- Manage risks, security and data protection across all implementations
- Oversee vendor relationships and ensure performance and delivery standards are met
- Measure and report on solution performance and continuous improvement
Qualifications
10+ years’ experience in IT architecture, implementation, or service deliveryProven experience leading large complex technology and multi-vendor projectsStrong technical background in cloud, AIOps, automation and observability toolsHands-on knowledge of platforms like ScienceLogic SL1, ServiceNow, OpenTelemetry and PrometheusExcellent leadership, governance and vendor management skills#J-18808-Ljbffr