Claims Assessor

Zensar TechnologiesJohannesburg, Gauteng, South Africa

2 days ago

Job description

Overview

Role : Claims Assessor
Mode of Employment : Permanent

About Zensar Technologies

We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile, and competitive. Our success in South Africa for 24 years comes from our people-first focus that emphasizes empowerment from the ground up.

Zensar is recognized as proudly South African in 2022 and are the Top Employer in 2024,2023 and 2022 in South Africa by the Top Employer Institute. Zensar is a certified B-BBEE Level 2 contributor and partners with MICT, SETA, Education Africa, and Tomorrow Trust. We strongly believe in the power of communities and leveraging diversity to solve problems together.

Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include :

Putting people first

Client-centricity

Collaboration

Grow. Own. Achieve. Learn. with Zensar. To know more about our Employee Value Proposition

Spec

Claims Assessing experience with Death / Funeral / Retirement / Disability Claims

Insurance Industry Experience

MS Excel Experience

To provide specialist advise and support in the generation and provision of reliable claims assessment activities, to support key deliverables and informed decision making, through the execution of predefined objectives as per agreed SOPs.

Competency Definition : Knowledge and understanding of the range of insurance products and services available in the market

Behavioural Indicators : Skilled in identifying which types of insurance products and services are appropriate to a range of contexts / situations (e.g. critical illness cover, disability cover, income protection, funeral benefits and plans, life protection, medical cover, policy protection, annuity products, and short-term insurance). Able to solve problems when applying specific terms, exclusions and conditions to a policy.

Able to explain why a range of everyday situations would not be covered by a policy (e.g. due to an underwriting loading or exclusion).

Skilled in resolving insurance issues in the context of individual, family and / or business offerings. Demonstrates sound knowledge of competitors comparable products and services and their pricing.

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Assessor • Johannesburg, Gauteng, South Africa