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Workshop and Spares Manager Gauteng
Personnel NetworkJohannesburg, Gauteng, South Africa30+ days ago
Job descriptionSolid experience managing workshop and / or spares operations Strong knowledge of stock and inventory control Experience managing Field Technicians and Workshop staff FMCG industry experience – Non-negotiable Hands-on experience in customer service and relationship management Proficient in MS Excel, Word, and Outlook Strong leadership and team management abilities Excellent communication and interpersonal skills Strong decision-making and problem-solving abilities High attention to detail and sound administrative / reporting skills Ability to perform under pressure and manage multiple priorities Client-focused with a commitment to service excellence Oversee workshop and spares operations in JHB and surrounding regions Lead and manage a team of ±12 staff Drive and monitor Technician productivity and efficiency Ensure adequate stock levels to meet operational demands Conduct quarterly stock controls Improve service turnaround and ensure service excellence across operations Handle customer queries, complaints, and maintain related documentation Perform follow-up calls and service quality checks Manage spares administration, job cards, invoicing, and documentation Oversee vehicle maintenance for the team Prepare and manage quotations Build and maintain client relationships through regular site visits Assist with warranty claims and related follow-ups Ensure effective process implementation and execution Compile and submit regular reports to management
Position Title : Regional Workshop & Spares Manager
Location : Gauteng
Reporting To : National Workshop & Spares Manager
Industry : FMCG
Salary Range : R80 000 – R90 000 Basic + Full House (FH) Benefits
Language Requirement : Afrikaans (Fluent – Essential)
Main Purpose of the Role
To manage all workshop and spares operations within the Gauteng region, ensuring top-tier service delivery, stock availability, technician productivity, and customer satisfaction. This role requires effective planning, team leadership, and strong administrative capabilities.
Minimum Qualifications & Experience
Education :
- Matric (Grade 12) – Essential
- Relevant technical post-matric qualification (N4 or higher in Millwright, Engineering, or Automotive) – Preferred
Experience :
Competencies & Skills
Key Responsibilities
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Workshop Manager • Johannesburg, Gauteng, South Africa