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Purchasing & Licensing Analyst

Purchasing & Licensing Analyst

KochoWes-Kaap, South Africa
5 days ago
Job description

Who are Kocho

Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater.

Our head office is in the heart of London’s West End and provides a comfortable working environment with flexible collaboration spaces that encourage our people to Become Greater with the aim to Do What’s Right. In 2022 we be opened new offices in Cardiff and Cape Town which follow the style of our London space. Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This is mindset aligns with our company values as we understand that we are Better Together.

Job Purpose

We are looking for a Purchasing & Licensing Analyst to join our Shared Services department. You will be responsible for processing client purchases and managing Microsoft licensing and CSP subscriptions (M365, Dynamics, Azure, EA), ensuring accuracy, cost control, and alignment with client needs.

Key responsibilities of the role

  • Create client quotes via CRM System,
  • Create PO via the PSA system,
  • Client Facing, send quotes to customers for approval,
  • Order Processing,
  • Liaising with Distributor vendors, services providers and courier services,
  • Asist software and licensing and renewals of clients,
  • Obtain POD’s, Process RMA’s if required,
  • Manage and update PSA tickets relating to procurement.

Requirements of the job

  • Ability to use all Microsoft Office platforms, e.g. – Word, Excel, PowerPoint, Outlook, Microsoft Teams etc.
  • Excellent communication skills at all levels - both verbal and written.
  • Excellent Customer service skills
  • Ability to engage with clients by mail and phone
  • Organised with good time management and ability to prioritise
  • Ability to work under pressure, manage your time effectively and work on your own initiative.
  • Minimum 1-2 years' experience as a Purchasing Administrator within IT
  • Experience in an IT environment
  • Good awareness of IT hardware / Software
  • Worked in and MSP / IT environment
  • Worked in a financial environment
  • Awareness of Microsoft licensing models (CSP, EA, M365, Dynamics) and willingness to develop skills in this area

    • Person Specification

    Initiative

  • Ability to take own initiative

    • Relationships :

  • Works closely with all support teams including the service desk
  • Liaises with management to report or elevate issues.
  • Manage relationships with a wide range of hardware, software and service suppliers.
  • Works regularly with all Internal customers to ensure best possible IT service and incident resolution.

    • Communication skills :

  • Excellent communication skills

    • Timescales

  • Ability to work within defined SLAs

    • Supervision

  • No supervision skills required

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    Analyst • Wes-Kaap, South Africa