Selling Sales Manager - Melrose

Position Overview

The Sales Manager is fully responsible for the management of the Sales department, maximizing sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process.

Specific Role Responsibilities

• Maximize sales and profitability through satisfaction and retention of customers to meet sales forecast.
• Develop the necessary sales organization to meet sales and profitability objectives.
• Ensure optimum stock of vehicles on premises.
• Ensure cost control to budget within the department.
• Ensure adequate product display material is available.
• Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
• Monitor financial performance of sales department weekly.
• Ensure customer complaints are dealt with timeously and effectively.
• Ensure departmental customer satisfaction / expectation targets are met.
• Ensure direct and indirect costs remain within Company prescribed parameters.
• Establish staffing levels and the training required to achieve sales objectives.
• Ensure all floorplan activities are monitored.
• Ensure stock level is kept within company policy requirements.
• Maximize sale of back-end products.

Qualifications and Experience

Minimum Qualifications and Experience needed :

Skills and Personal Attributes

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Motor Vehicle Manufacturing

Sandton, Gauteng, South Africa

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