PURPOSE OF THE ROLE
- The main purpose of this position to ensure that services are billed accurately and timeously to maximise the business's revenue and cashflows. The Revenue Controller is responsible ensuring any cancellation of client services are processed in line with the contracted terms. Building relationships with both clients and other Teraco departments is essential in order to fulfil this role.
MAIN FUNCTIONS OF THE JOB
To manage the debtors process in order to maximise working capitalUnderstand client's terms as defined in their MSAEnsure the billing systems reflect accurate and up to date client contact informationCommunicate with clients regarding any outstanding items that are preventing invoices from being raised, like purchase ordersCommunicate with Sales, Operations and the Billing Controller to ensure Service Orders are billed as soon as possibleAssist and resolve client queries and complaintsEngage with clients to collect outstanding amountsProcess cancellations and replacement Service OrdersPrepare and send out annual increase letters to clientsPrepare increases in the billing system and update all Service OrdersPrepare monthly Remote Hands billing reportsPrepare monthly Power Usage reports for clientsPerform full recon of billing process to identify any errors or anomaliesReview, identity and report any discrepancies or process weaknesses to managementMonitor client remote hands tickets and prepare billing reportsPrepare monthly journals for quarterly billing, accruals and unbilled revenueUpdate pipeline report to reflect current month's billing and churnAnalyse monthly sales and prepare revenue figures for management accountsPrepare monthly reports including interconnects, power and customer sensitivity analysisUpdate monthly power usage reportsAssist other finance staff and business with ad hoc queriesPrompt response to and resolution of queries as per agreed OLAsMentor junior staffImplement best practices, standards and procedures in all accounting functions and activitiesJob Requirements
SKILLS REQUIREMENT
Good communication skillsActive listening – ability to understand requirementsGood analytic and reporting skillsProactive problem solverHigh level of attention to detailHighly numerateAbility to work independently and a positive team playerSelf-motivatedConducts self professionally, exhibits high levels of stress tolerance and patienceResponsible for continued learning and self-developmentQUALIFICATIONS AND EXPERIENCE
Matric certificateRelevant financial degree or diplomaStrong excel skillsKnowledge of accounting principles and softwarePrevious experience in a similar role