Overview
We are seeking a dynamic and driven Sales Executive with experience in Managed Services Provider (MSP) and IT Service Provider (ITSP) solutions. The ideal candidate will be responsible for driving revenue growth through the acquisition of new clients and the expansion of existing customer accounts. This role requires a consultative approach to selling IT support contracts, cloud solutions, cybersecurity, Microsoft 365, VoIP, and proactive IT management tools.
Key Responsibilities
- Generate and qualify leads for IT managed services, cloud solutions, and subscription-based offerings
- Conduct client meetings to understand business needs and propose tailored IT solutions
- Sell services such as remote monitoring (RMM), backup and disaster recovery, Antivirus, DNS filtering, VoIP (Yeastar), and Microsoft 365
- Upsell and cross-sell within existing accounts by identifying service gaps or upgrade opportunities
- Prepare and present professional proposals, quotes, and contracts using Zoho CRM and Zoho Quotes
- Maintain accurate sales activity records and opportunity pipelines within the CRM
- Work closely with technical teams to scope and implement client solutions
- Achieve monthly and quarterly sales targets for new customer acquisition and contract value
- Provide feedback to the marketing team for lead generation and campaign optimization
- Represent Forbtech as a trusted IT advisor in all client interactions
Requirements
Required Skills
3 years of B2B sales experience in IT services, cloud, or MSP environmentsStrong understanding of recurring revenue and subscription-based servicesExperience with Microsoft 365, RMM tools, VoIP / PBX, and cybersecurity solutionsSkilled in cold calling, prospecting, client presentations, and closingCRM proficiency (Zoho CRM preferred)Excellent communication, negotiation, and relationship-building skillsTarget-driven and self-motivated with a consultative sales mindsetValid driver\'s license and own transportPreferred Skills
Familiarity with Zoho One ecosystem (CRM, Desk, Quotes, Campaigns)Previous experience working in a Zoho-integrated IT or Telecom businessUnderstanding of SME / SMME IT environments and infrastructure pain pointsAbility to collaborate with pre-sales engineers and technical teamsBenefits
Basic SalaryUncapped Monthly performance incentivesTravel reimbursementCellphone allowance and company deviceTraining and certification opportunities (Microsoft, Yeastar, N-Able)Access to Forbtech lead generation tools and automation-driven sales workflowsEducation
National Senior Certificate (Matric) preferred. Diploma or Certificate in Information Technology, Sales, Computer Science, or Business Administration. Microsoft 365 or Azure Fundamentals certification (e.g., MS-900, AZ-900). Sales certifications (e.g., Sandler, Miller Heiman, or vendor-specific sales training). CompTIA IT Fundamentals (ITF+) or Network+ (advantageous for technical understanding).
Key Skills
Organizational Management, Presentation Skills, Agile, SAFe, AWS, Solution Architecture, Conflict Management, Data Management, Scrum, Team Management, Pre-sales, Management Consulting
Employment Details
Employment Type : Full Time
Experience : years
Vacancy : 1
Monthly Salary : 25000 - 25000
#J-18808-Ljbffr