Business Analyst - South Africa

About the Role

We're looking for a Business Analyst who's passionate about the intersection of technology and Intelligence Analysis (Corporate or Government - Military, Police, or Law Enforcement). In this role, you'll serve as a key connector between business stakeholders and our technical team, using our in-house business process builder, designed around BPMN 2.0 principles, to automate and optimise workflows. You'll be responsible for analysing current processes, gathering requirements for new initiatives, and driving changes to enhance existing workflows. This is a great opportunity for a BA with 3+ years of experience who's ready to shape Intelligence operations through effective process automation.

Core Responsibilities

• Process Analysis & Improvement

Dive deep into existing business processes to identify bottlenecks and areas for optimization.

Conduct root cause analysis to understand underlying process issues.

Partner with business stakeholders to collect detailed requirements for new and existing processes.

Utilise various techniques such as interviews, workshops, and document analysis to gather business needs.

Document requirements clearly, creating user stories, process maps, and functional specifications that guide the development team.

Develop comprehensive process flow diagrams using BPMN 2.0 standards.

Work closely with Business Process Engineers (BPEs) to translate requirements into BPMN 2.0 models within our software.

Coordinate regular reviews with BPEs to ensure alignment between business requirements and technical solutions.

Manage updates and modifications to existing business processes based on evolving requirements.

Conduct impact assessments for any proposed process changes, including risk analysis.

Technical Requirements

Bachelor's degree in Business, Information Technology, or related fields.

Technical Skills

Superset

Analytical & Problem-Solving Skills

Communication & Collaboration

Personal Attributes

Other Requirements

Candidates must be eligible to obtain and maintain security clearance at the highest level, in accordance with applicable national security regulations.

This role requires full-time, on-site presence at the client's premises located in Pretoria. Remote or hybrid work arrangements are not applicable.

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